Student Services Supervisor - #WWRW0024

Virginia Information Technologies Agency•Augusta, WV

1d•Onsite

About The Position

The Wilson Workforce and Rehabilitation Center (WWRC) is seeking a Student Services Supervisor to provide daily leadership and oversight for the ESS Department. This role includes coaching and supporting staff, ensuring high-quality instruction, completing performance evaluations, and maintaining accurate Employee Work Profiles. The Supervisor promotes a positive, student-centered educational climate and models equitable, culturally responsive practices that support the diverse needs of all learners. The position is responsible for implementing evidence-based instructional strategies, supporting professional development, and collaborating with instructors, counselors, and stakeholders to improve student outcomes. The Supervisor manages departmental operations, including budgeting, program compliance, and updates to the ESS Operations Manual. Additional duties include participation in pre-admissions processes, leading student team meetings, analyzing credential and progress data, and ensuring measurable student achievement aligned with WWRC and DARS goals.

Requirements

Knowledge of administrative, managerial, and supervisory practices.
Knowledge of program development/evaluation.
Ability to oversee the implementation of functional assessments and development of appropriate behavioral strategies for classroom environments and individual students.
Ability to provide ongoing support and training to direct service providers departments to insure the education and rehabilitation needs of individuals with various disabling conditions across age groups and cultural backgrounds (youth and adults) are met.
Demonstrated skills in collaborative leadership.
Demonstrated skills in organization and project management.
Demonstrated skills in problem-solving and decision-making.
Ability to interpret data to support decisions.
Effective oral and written communication.
Negotiation and conflict resolution skills.
Program development skills.
Proficiency in Windows-based computer applications.
Staff professional development skills.
Data-driven decision making skills.
Differentiated instruction skills.
Effective customer service skills.
Ability to work independently and make independent decisions.
Ability to work as an effective team member and team leader.
Virginia Department of Education Postgraduate Professional License (or eligible), with endorsement(s) in Administration and Supervision, and Special Education (or eligible) and/or certification as a Board-Certified Behavior Analyst (BCBA).
Experience coaching behavioral support staff and instructional staff.

Nice To Haves

Special Education secondary experience.
Supervisory experience in Student Services including counseling, mental health supports, and behavioral health.

Responsibilities

Provide daily leadership and oversight for the ESS Department.
Coach and support staff.
Ensure high-quality instruction.
Complete performance evaluations.
Maintain accurate Employee Work Profiles.
Promote a positive, student-centered educational climate.
Model equitable, culturally responsive practices that support the diverse needs of all learners.
Implement evidence-based instructional strategies.
Support professional development.
Collaborate with instructors, counselors, and stakeholders to improve student outcomes.
Manage departmental operations, including budgeting, program compliance, and updates to the ESS Operations Manual.
Participate in pre-admissions processes.
Lead student team meetings.
Analyze credential and progress data.
Ensure measurable student achievement aligned with WWRC and DARS goals.