Student Services Coordinator/Disability Support Services

Nocccd•Anaheim, CA

2d•Onsite

About The Position

This position is responsible for coordinating one or more student services program activities; implementing policies and procedures; and performing a variety of complex program coordination duties, which may include research, facilitation, coordination of a student service program as assigned including budget functions in the absence of the designated Administrator to assure efficient operations. The position coordinates program activities, which may include orientation, outreach, research, and other functions; coordinates daily events with designated Administrator to ensure timely and appropriate coordination of program and office activities; ensures that work is performed in a competent and timely manner. It also ensures implementation and maintenance of established District policies and procedures; ensures compliance with state and federal laws, policies and procedures related to student program; assists in the development of District policies and procedures, which may include projects, policy manuals, training guides, and scheduling protocols as necessary. The role serves as an assistant to designated administrator; schedules meetings, events and appointments; prepares agenda items; maintains records and supplies; receives and processes incoming mail. Decisions are made within established policies and procedures in the absence of designated administrator. The position participates in the development and implementation of SLOs/SAOs and program review. It develops and coordinates outreach services, including communication with high schools, colleges and community organizations, and develops and coordinates outreach, informational materials, trainings, and workshops. The role attends meetings, conferences, orientations, outreach activities, and seminars to make presentations regarding program policies and procedures. It answers questions and provides technical expertise to assist public, students, and staff regarding assigned student services programs. The position designs and implements related electronic platforms and applications to advance the program of assignments, which may include various coding and configurations to achieve necessary deliverables. It provides information and guidance to students, faculty, staff, and public in a designated area of student services and assists students in completing college related forms. The role coordinates communication and collaboration with other District departments and personnel, governmental agencies, private agencies and vendors. It gathers data and prepares statistical reports as directed; ensures compliance with applicable rules, regulations, policies and procedures, and state and federal laws; maintains a variety of difficult and complex documents, records, statements and reports. The position assists in the preparation and monitoring of programs/department budgets; processes budget transfers and prepares journal entries; monitors budget activities of assigned categorically funded programs; prepares expenditure and progress reports as required by funding agencies. It audits program documents to assure accuracy and completeness, and conducts research to resolve discrepancies as necessary. The role supervises, trains, evaluates and directs the work of assigned staff as directed. It learns and applies emerging technologies and advances as necessary to perform duties in an efficient, organized, and timely manner. The position participates in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps; attends and participates in diversity, equity and inclusion trainings and events; and provides active assistance in the creation of a welcoming and inclusive work and educational environment. Performs related duties as assigned.

Requirements

Sixty (60) semester units and five (5) years of experience or Bachelor’s degree from an accredited institution preferably in a field related to the assignment.
Three years of increasingly responsible professional experience within an environment with high emphasis on customer service and program coordination preferably in an educational setting.
Commitment to diversity.
All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff.
The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position.

Nice To Haves

Minimum of 5 years of professional experience working in a Disability Support Programs Services (DSPS) office at a California Community College in an administrative capacity
Experience scheduling and providing direction to student workers.
Experience working with categorical program budgets.
Prior experience in approaching work and interactions with colleagues and/or students in an equity minded manner.
Ability to provide an inclusive and welcoming work/educational environment.
The ability to address the needs of diverse student and/or employee populations.

Responsibilities

Coordinates program activities, which may include orientation, outreach, research, and other functions.
Ensures implementation and maintenance of established District policies and procedures.
Serves as an assistant to designated administrator; schedules meetings, events and appointments; prepares agenda items; maintains records and supplies; receives and processes incoming mail.
Develops and coordinates outreach services, including communication with high schools, colleges and community organizations.
Develops and coordinates outreach, informational materials, trainings, and workshops.
Answers questions and provides technical expertise to assist public, students, and staff regarding assigned student services programs.
Designs and implements related electronic platforms and applications to advance the program of assignments.
Provides information and guidance to students, faculty, staff, and public in a designated area of student services.
Assists students in completing college related forms.
Coordinates communication and collaboration with other District departments and personnel, governmental agencies, private agencies and vendors.
Gathers data and prepares statistical reports as directed.
Assists in the preparation and monitoring of programs/department budgets; processes budget transfers and prepares journal entries; monitors budget activities of assigned categorically funded programs; prepares expenditure and progress reports as required by funding agencies.
Audits program documents to assure accuracy, completeness; conduct research to resolve discrepancies as necessary.
Supervises, trains, evaluates and directs the work of assigned staff as directed.
Learns and applies emerging technologies and advances as necessary to perform duties in an efficient, organized, and timely manner.
Participates in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps.
Attends and participates in diversity, equity and inclusion trainings and events.
Active assistance in the creation of a welcoming and inclusive work and educational environment.
Performs related duties as assigned.