Student Support Services Coordinator

Best Care•Omaha, NE

1d•Onsite

About The Position

The Coordinator of Student Support Services position is a grant funded position integral to the success of the Nebraska Methodist College’s federally funded TRiO Student Support Services (SSS) grant. The position encompasses: advising, supporting students’ personal and academic needs, connecting students to relevant campus and community resources, assisting with food pantry operations, administering assessments, monitoring students’ progress, maintaining communication with faculty and staff, mentoring students, and developing a culture of community and academic success for SSS participants.

Requirements

Bachelor's Degree required.
Minimum of one year experience in higher education within the area of academic advising, career and professional school counseling or equivalent experience.
Must have an understanding of the barriers faced by first generation and low-income college students.
Demonstrate flexibility, creativity and innovation when working with students.
Demonstrate strong written and verbal communication skills
A strong servant leadership and development philosophy.
Strong knowledge of the mission of the Student Support Services program or have been a past participant in a TRiO program.

Nice To Haves

Master's degree preferred.
Past TRIO program participant or experience working in TRIO programs preferred.

Responsibilities

Provides intensive coaching, academic support and intervention, career advising, personal and cultural support, and financial aid and literacy assistance through individual and small groups.
Assists program participants with study skills, time management, and organization skills, identification of strengths, explanations of academic and financial aid policies as well as locating scholarship opportunities.
Provides regular and intentional guidance toward improved performance through goal setting and leadership development.
Responsible for ongoing monitoring of students’ progress towards graduation through assessments, goal setting and frequent contact with students.
Timely recordkeeping and documentation of student information in Student Access (database).
Use of Excel and Student Access to analyze data and track student data.
Monitor students’ progress toward graduation by tracking grades, enrollment and attendance and participation in other college intervention services.
Maintain detailed student files in accordance with federal grant guidelines.
Assists in identifying and developing resources and activities that support students’ success and meet grant objectives including summer program, mentoring, and cultural events.
Assists the Director with the maintenance and integrity of student files, documented services, and Annual Performance Report.
In collaboration with the Director, assists with developing and administering student satisfaction surveys, exit surveys, and program evaluation.
Interfaces with faculty, Office of Student Engagement, Financial Aid, Registrar, advisers, alumni, and staff to advance student success and retention.
Develops campus and community relationships to assist students in becoming aware of and making use of campus and community resources.