Student Retention Specialist - Full-Time

Interactive College of Technology•Pasadena, TX

2d•Onsite

About The Position

The Student Retention Specialist becomes familiar with all aspects of the VESL program and guides a group of advisees through to graduation. The role builds students’ trust and confidence, advocates for them when challenges may interfere with their success, and remains proactive and accountable for student outcomes. The specialist engages with students throughout their program, monitors academic participation and performance, supports continued attendance and progress, and helps students complete withdrawal, re-entry, and graduation processes.

Requirements

At least an A.S. degree.
Three years of professional work experience with adult learning.
Experience working with students in goal setting, academic advising, or counseling.
Ability to engage with students at varied day and evening times.
Results-driven and motivated by achieving high student outcomes.

Nice To Haves

Teaching experience.
Bilingual or multilingual ability.

Responsibilities

Develop thorough knowledge of the VESL Operations Manual, VESL Success Handbook, and key points of the Faculty Manual.
Begin meeting with advisees at orientation, understand their goals and reasons for improving their language skills, and engage each advisee face-to-face or directly at least monthly, more often as needed.
Ensure census is achieved in all classes.
Monitor advisees’ academic participation and success performance weekly, with attention to Red-Yellow-Green as needed.
Keep student contact information up to date and report it to the Registrar’s office; advise the manager of each advisee’s status.
Conduct pre-registration with each advisee and work to improve student retention rates.
Help students navigate challenges that could affect continued attendance and academic progress, engaging in person as much as possible.
Follow the required procedures for official or unofficial withdrawal when an advisee must withdraw, and work toward a re-entry date.
Fully complete the Documentation of Student Outcome form; report employment, military service, or college as qualifying completer outcomes for accreditation.
Use the Confirmed Re-Entry Report as appropriate to get advisees approved to register or return.
During the final session, guide potential graduates through the full Application for Graduation process, including employment assistance.
Encourage graduates to consider other academic options at the College.