Retention Specialist

Peterson Farms Inc•Hart Township, MI

About The Position

The Retention Specialist is a front-line employee who promotes the organization's mission by strengthening the relationship between the employer and employees. The position coordinates employee retention, training administration, and first-year performance evaluations. It works across plant operations to support employees, supervisors, and leadership while maintaining the confidentiality and professionalism of employee information.

Requirements

Six months of experience in an administrative role, preferably in an HR environment.
Knowledge of current State Labor Laws.
Proficiency using a PC, keyboard, mouse, and software applications such as Microsoft Office Suite and ADP.
Ability to work across all shifts, plants, and weekends as business dictates.
Ability to maintain the integrity and privacy of confidential information.
Ability to work under pressure and assess and respond appropriately to questions quickly.
Ability to adapt to change and learn quickly.
Good organizational skills and excellent attention to detail.
Excellent communication skills.
Ability to understand and comply with GMP rules and food safety guidelines.
Ability to work as a contributing team member.
Results-driven, self-starting, professional, and able to multitask.

Nice To Haves

High school diploma or equivalent preferred.
Bilingual ability preferred.
Experience using ADP and Microsoft Excel highly desired.

Responsibilities

Maintain knowledge of Peterson Farms policies to respond to employee questions and supervisor or manager requests.
Escalate employee inquiries to supervision, plant leadership, or human resources for resolution.
Assist with implementing lean manufacturing efforts alongside plant supervisors, the plant manager, and company leaders to support continuous improvement across the assigned facility or plant.
Conduct plant-level onboarding for new employees.
Assist with developing and distributing monthly reports to plant leadership and support departments.
Assist Administration with contacting employees by phone or email about attendance issues, schedule changes, and related matters.
Check in with new hires throughout their first 90 days to ensure they understand Peterson Farms policies and procedures and that their onboarding is progressing smoothly.
Address employee concerns with the appropriate authority.
Prepare departments for new hires by emailing introductions, assigning job-related PPE, and ensuring employees are familiar with requirements.
Conduct exit interviews with departing employees to collect data and identify trends.
Maintain employee information confidentially and professionally.
Maintain working knowledge of all plant production processes.
Perform other duties as assigned.