Retention Specialist

Peterson Farms•Hart, MI

19h

About The Position

The Retention Specialist is a front-line position that promotes the organization's mission by strengthening the relationship between the employer and employees. The role coordinates employee retention, training administration, and first-year performance evaluations. The position works across plant operations and supports employees, supervisors, managers, and plant leadership.

Requirements

High school diploma or equivalent preferred.
Six months of experience in an administrative role, preferably in an HR environment.
Knowledge of current state labor laws.
Proficiency using a PC, keyboard, mouse, and software applications such as Microsoft Office Suite and ADP.
Ability to work across all shifts, plants, and weekends as business dictates.
Ability to maintain the integrity and privacy of confidential information.
Ability to work well under pressure and assess and respond appropriately to questions.
Ability to adapt to change and learn quickly.
Good organizational skills and excellent attention to detail.
Excellent communication skills.
Ability to comprehend and comply with GMP rules and food safety guidelines.
Ability to work as a contributing team member.
Results-driven approach, self-starter attitude, high degree of professionalism, and multitasking skills.

Nice To Haves

Bilingual ability.
Experience using ADP and Microsoft Excel is highly desired.

Responsibilities

Maintain knowledge of Peterson Farms policies to respond to employee questions and supervisor or manager requests.
Escalate employee inquiries to supervisors, plant leadership, or Human Resources for resolution.
Assist with implementing company lean manufacturing efforts with plant supervisors, the Plant Manager, and company leaders to drive continuous improvement across the assigned facility or plant.
Conduct new employee onboarding at the plant level.
Assist with developing and distributing monthly reports to plant leadership and support departments.
Assist Administration with contacting employees by phone or email about attendance issues, schedule changes, and related matters.
Check in with new hires during their first 90 days to ensure they understand Peterson Farms policies and procedures and that their transition is going smoothly.
Address employee concerns with the appropriate authority.
Ensure each department is ready for new hires by emailing introductions, assigning job-related PPE, and ensuring employees understand requirements.
Conduct exit interviews with departing employees to collect data and identify trends.
Maintain employee information confidentially and professionally.
Maintain working knowledge of all plant production processes.
Perform other duties as assigned.