Student Records Specialist

Appalachian State University • Boone, NC

1d

About The Position

University College Academic Advising supports student success by guiding students through academic planning and connecting them with the University’s academic and co-curricular opportunities. The Student Records Specialist plays a key administrative and student support role by maintaining accurate student records, processing major declarations and academic requests, generating and analyzing reports, responding to inquiries from students, families, and campus partners regarding academic policies and procedures, and ensuring compliance with FERPA regulations. The position also provides operational and administrative support to advising staff and leadership, manages front desk and communication functions, and assists with office logistics, budget, payroll, and other activities that help the advising office serve students efficiently and effectively.

Requirements

• Graduation from high school
• One year of related office experience
• Diplomas or degrees must be received from appropriately accredited institutions

Nice To Haves

• Some post-secondary education
• 3-5 years administrative experience
• Ability to work effectively with a variety of personalities in a helpful, congenial, and professional manner
• Demonstrated project management experience and the ability to multi-task
• Demonstrated experience in detailed and accurate record keeping
• Demonstrated experience using administrative software i.e. Google Suite and MS Office. (specifically Excel, Google Sheets)
• Demonstrated use of University student information systems

Responsibilities

• Maintaining accurate student records
• Processing major declarations and academic requests
• Generating and analyzing reports
• Responding to inquiries from students, families, and campus partners regarding academic policies and procedures
• Ensuring compliance with FERPA regulations
• Providing operational and administrative support to advising staff and leadership
• Managing front desk and communication functions
• Assisting with office logistics, budget, payroll, and other activities

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED