Student Records Assistant

University of Mississippi•University, MS

3d•$17 - $25

About The Position

The University of Mississippi — fondly referred to as Ole Miss — stands as a premier public research institution with a proud legacy of academic distinction. We are devoted to nurturing a vibrant, inclusive community where every member — student, faculty, and staff — can achieve their fullest potential. Join the Ole Miss Family — Build Your Legacy Here! Department: Office of Academic Affairs Job Summary: Assists in the successful maintenance of student records through performing registration functions, supporting daily operations, and communicating with students.

Requirements

High School (Required)
Relevant experience | 2 Years | Required

Nice To Haves

An equivalent combination of related experience and education may be considered for this role. Substitutions of the required experience or education will be assessed on a 1:1 substitution basis.

Responsibilities

Performs routine registration functions such as: reviewing prerequisite requirements; verifying course, lab, and additional student fees; processing class additions, cancellations, and drops/withdrawals to ensure an effective and efficient process for students.
Maintains accurate student records and information within the student information system
Supports UM students and the Registrar as an informational resource
Maintains confidential information and upholds UM and Registrar policies regarding confidential and sensitive information, executing discretion on a daily basis
Receives requests from current and former students and university officials for official and/or unofficial copies of student records.
Assists over-the-counter and telephone customers or generates and prints the online version of the transcript.
Processes transcript requests and over-the-counter transcript requests or mailing/fax or electronic.
Collects payment for the transcript service.
Composes and types or uses prepared form letters, and emails to answer requests or questions, or concerns, ensuring FERPA regulations.
Prepares cash reports and deposits monies in the Bursar’s office.
Scans admissions documents into the electronic filing system and verifies that documents are entered properly.
Trains and offers guidance to assigned personnel.
Checks, generates, and processes third-party transcript request service.
Assists students in updating school records.
Verification letter.
Performs related or similar duties as required or assigned.