Student Office Assistant at University Advising - FWS

James Madison University • Harrisonburg, VA

16h • Onsite

About The Position

University Advising is seeking one Student Office Assistant to provide general office support and front desk coverage for 10 hours per week during the semester for the Advising Hub. The goal of University Advising is to provide accurate and accessible advising to all students, to help them plan well to meet all graduation requirements and prepare for their careers and lives after graduation.

Requirements

• Must be eligible for FWS position.
• Must have a 3.0 or better cumulative GPA.
• Be a current full-time JMU undergraduate student through Spring 2025.
• Be available to work 10 hours a week during our business hours (Monday-Friday 8am-5pm) during the Fall 2024 and Spring 2025 academic year.
• Be detail-oriented, organized, positive, and reliable.
• Be able to work independently.
• Have experience with Windows and Microsoft Office.
• Be willing to learn new skills required to complete job responsibilities.
• Students must be degree-seeking students, enrolled on at least a half-time basis (6 credits for undergraduate and 5 credits for graduate).
• Students must have a 2.0 or better cumulative GPA.

Responsibilities

• Provide front desk coverage in the Advising Hub, which is located on the 4th floor of the Student Success Center.
• Greet students as they arrive and help students get checked in for their appointments through the CRM.
• Answer phone calls with a welcoming and professional attitude.
• Provide great customer service to students, families, and other individuals who come to and/or reach out to the Advising Hub.
• Schedule student appointments with advisors located within the Advising Hub through MyMadison Connect (including the Exploratory Advising Team, Transfer Advising and Madison Advising Peers).
• Provide administrative support to UA staff as needed with office projects.
• Assist front desk team and advising staff as needed with other timely projects.
• Other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed