Office of Student Life - Student Life Office Assistant

High Point UniversityHigh Point, NC
Onsite

About The Position

The Office of Student Life strives to model the value of service by improving the daily lives of the HPU family as a single source of knowledge for student life, engagement and residential living information. As a student employee, you will gain experience in customer service, leadership, problem-solving and teamwork. Student Life Office Assistants will provide HPU students, faculty, staff and families with first-class customer service in a solution-oriented team. They maintain a comprehensive knowledgebase of High Point University and the breath of resources, programming and events offered by the Office of Student Life.

Requirements

  • Exceptional interpersonal skills
  • Savvy communication
  • Comfortable communicating with others
  • Maintain a GPA of 2.75 or higher
  • Be in good standing with Student Life
  • Maintain a professional social media presence

Nice To Haves

  • Minimum 2.75 overall GPA
  • Self-starter and the ability to absorb information quickly
  • Strong communication skills
  • On-campus involvement with clubs and organizations
  • Solution-oriented and a positive attitude
  • Dependable, trustworthy and responsible

Responsibilities

  • Provide unmatched customer service to all students, faculty, staff and visitors
  • Serve as a resource to the campus community by addressing the needs of walk-in visitors and by answering incoming phone calls
  • Communicate the University’s mission and answer basic questions about HPU and Student Life policies, procedures, events and resources
  • Recognizes sensitive internal information and exercises discretion
  • Ability to work assigned shifts throughout the week (days and evenings), some weekends and special events
  • Execute multiple projects and job functions with efficiency
  • Assist with residence life roommate introductions
  • Attend all required training and staff meetings
  • Other duties as assigned
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