Student IT Support

Auburn University•Auburn, AL

30d•Onsite

About The Position

The College of Nursing at Auburn University is seeking a talented and motivated undergraduate student to join their Information Technology team. This position offers a valuable opportunity to gain hands-on experience in IT systems maintenance and improvement while pursuing studies. The student will work closely with experienced professionals to support desktop, mobile computing, and client/server technology.

Requirements

Currently enrolled as an Auburn University undergraduate student.
Proficiency with professional computer systems and office applications. MS Office, Apple iOS, Windows platforms.
General knowledge of information technology concepts and terminology, desktop OS and supported software applications, network fundamentals, IP protocol, and fundamental troubleshooting techniques.
Demonstrated interest in public service and providing high-quality customer service.
Ability to work collaboratively as part of a team while interacting professionally with faculty, staff, and students.
Strong interpersonal and communication skills.
Strong attention to detail and organizational skills.
Demonstrated dependability and ability to maintain consistent attendance and punctuality.
Ability to multitask and work effectively in a fast-paced environment.
Ability to work independently.
Reliable, punctual, and able to meet deadlines.

Responsibilities

Provides support for desktop, mobile computing, and client/server technology to include, but not limited to, installing and configuring computer hardware for clients, installing and configuring software on computers, troubleshooting technology problems, and recommending hardware and software appropriate for its intended use.
Provides consulting on routine technology solutions.
Assist Auburn University Nursing faculty and staff with basic computing questions and provide support for hardware and software troubleshooting, repairs, and routine maintenance.
Support IT staff with technology setup and maintenance, including installing software updates, imaging laptops and computers, and replacing or swapping out computer equipment.
Direct users to appropriate resources or personnel when issues cannot be resolved at the initial level.
Assist with setting up, transporting, and organizing technology equipment for library operations and events.
Maintain a clean, organized, and safe work environment within the IT workspace.