IT Support
About The Position
Join Kimball Solutions Indianapolis and help power the technology behind life-saving medical devices. We are seeking an IT Support I professional who enjoys solving technical challenges, supporting users, and working with modern Microsoft technologies in a highly regulated manufacturing environment. This role offers hands-on experience with infrastructure, cybersecurity, cloud services, virtualization, and continuous improvement initiatives while making a meaningful impact on patient lives. Your benefits start day 1 as we offer excellent health coverage, 401K with company match and other ancillary coverages to fit your needs.
Requirements
- 3+ years of experience in IT support, systems administration, or infrastructure support roles
- Bachelor's degree in Computer Science, Information Technology, or a related field—or an equivalent combination of education and experience.
- Knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, and OSI network concepts
- Experience with Microsoft technologies such as Microsoft 365, Azure, Windows Server, Windows 11, and PowerShell
- Cloud Infrastructure experience, preferably in Microsoft 365 & Azure
- Experience supporting virtualization technologies (VMware preferred) and SAN/NAS storage environments
- Experience administering and supporting Windows Server environments
- Basic SQL database administration and query experience
- Creative problem solver with strong analytical skills and the ability to work independently
- Strong customer service orientation
- Excellent verbal and written communication skills
- Ability to prioritize multiple tasks in a fast-paced environment
- Strong analytical and troubleshooting abilities
- Self-motivated with a continuous improvement mindset
Nice To Haves
- Learn about Kimball Vision and Guiding Principles and apply them in daily interactions and decision-making.
- Learn the quality system, manufacturing processes, and IT environment.
- Build relationships with key stakeholders and end users.
- Become familiar with IT procedures and support workflows.
- Independently resolve common support and infrastructure issues
- Support cybersecurity, patching, and technology refresh activities
- Contribute to IT improvement initiatives
- Operate effectively with minimal supervision
- Take ownership of assigned technologies and projects
- Recommend improvements that enhance efficiency, security, and user experience
Responsibilities
- Ensure that employees have the technology, systems, and support needed to perform at their best.
- Troubleshoot hardware and software issues.
- Deploy and maintain technology solutions.
- Support cybersecurity and compliance initiatives.
- Assist with infrastructure projects.
- Assist with user onboarding, account provisioning, and access management.
- Support end users with hardware and software issues.
- Deploy and configure Windows devices.
- Manage Microsoft 365 accounts and permissions.
- Assist with cybersecurity and patch management activities.
- Participate in continuous improvement projects.
- Work with vendors and internal stakeholders.
Benefits
- Excellent health coverage
- 401K with company match
- Other ancillary coverages to fit your needs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
