IT Support
About The Position
Join Kimball Solutions Indianapolis and help power the technology behind life-saving medical devices. We are seeking an IT Support I professional who enjoys solving technical challenges, supporting users, and working with modern Microsoft technologies in a highly regulated manufacturing environment. This role offers hands-on experience with infrastructure, cybersecurity, cloud services, virtualization, and continuous improvement initiatives while making a meaningful impact on patient lives. Your benefits start day 1 as we offer excellent health coverage, 401K with company match and other ancillary coverages to fit your needs. Reporting to the IT Manager, you will help ensure that our employees have the technology, systems, and support needed to perform at their best. You will troubleshoot hardware and software issues, deploy and maintain technology solutions, support cybersecurity and compliance initiatives, and assist with infrastructure projects. This role provides hands-on experience across multiple areas of IT, including Microsoft 365, Azure, Windows Server, networking, virtualization, cybersecurity, and manufacturing technologies. If you enjoy solving problems, learning new technologies, and making a meaningful impact, we'd love to meet you.
Requirements
- 3+ years of experience in IT support, systems administration, or infrastructure support roles
- Bachelor's degree in Computer Science, Information Technology, or a related field—or an equivalent combination of education and experience.
- Knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, and OSI network concepts
- Experience with Microsoft technologies such as Microsoft 365, Azure, Windows Server, Windows 11, and PowerShell
- Cloud Infrastructure experience, preferably in Microsoft 365 & Azure
- Experience supporting virtualization technologies (VMware preferred) and SAN/NAS storage environments
- Experience administering and supporting Windows Server environments
- Basic SQL database administration and query experience
- Creative problem solver with strong analytical skills and the ability to work independently
- Strong customer service orientation
- Excellent verbal and written communication skills
- Ability to prioritize multiple tasks in a fast-paced environment
- Strong analytical and troubleshooting abilities
- Self-motivated with a continuous improvement mindset
Nice To Haves
- Work with modern Microsoft cloud technologies
- Gain experience in cybersecurity and compliance
- Participate in digital transformation initiatives
- Opportunity for career advancement and professional development
- Work alongside experienced IT and business professionals
- Exposure to medical device manufacturing systems
- Gain experience supporting technology within an FDA-regulated and ISO 13485-certified medical device manufacturing environment
- This position offers exposure to enterprise-class technologies and projects while working within a collaborative local team environment
Responsibilities
- Troubleshoot hardware and software issues
- Deploy and maintain technology solutions
- Support cybersecurity and compliance initiatives
- Assist with infrastructure projects
- Help ensure that our employees have the technology, systems, and support needed to perform at their best
- Assist with user onboarding, account provisioning, and access management
- Support end users with hardware and software issues
- Deploying and configuring Windows devices
- Managing Microsoft 365 accounts and permissions
- Assisting with cybersecurity and patch management activities
- Participating in continuous improvement projects
- Working with vendors and internal stakeholders
Benefits
- Excellent health coverage
- 401K with company match
- Other ancillary coverages to fit your needs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
