Student Financial Aid Coordinator I (Federal Programs - Pell)

University of Florida • Gainesville, FL

10d

About The Position

The Office for Student Financial Aid and Scholarships in the Division of Enrollment Management is seeking a dedicated, detail-oriented professional to verify and award financial aid programs, resolve processing issues, and ensure students have timely access to resources. The role monitors Pell Grant and Federal Direct Loan records exchanged with the U.S. Department of Education, resolves processing issues, and maintains accurate, compliant aid records. It reviews student eligibility and updates aid packages within cost-of-attendance and need-based rules, makes manual adjustments when needed, and assists with cancelling aid when students are no longer eligible. The coordinator communicates with students through UF’s Gator360 system about required documents and next steps, provides timely guidance to support on-time disbursement, and delivers professional, student-centered service. Additional duties include supporting the area Manager with operational reviews, processing scholarship checks, managing private loan information, calculating remaining federal loan eligibility for students nearing lifetime limits, and participating in presentations, occasional travel, training, and other assigned duties.

Requirements

• Bachelor's degree; or an equivalent combination of education and experience.

Nice To Haves

• Student financial aid experience.
• Proficiency with Microsoft Office Suite.
• Excellent organizational, interpersonal, and communication skills.

Responsibilities

• Monitor Pell Grant and Federal Direct Loan records exchanged with the U.S. Department of Education.
• Resolve issues when federal aid records do not process correctly.
• Maintain accurate, compliant aid records.
• Review eligibility and update aid packages within cost-of-attendance and need-based rules.
• Make manual adjustments to keep awards accurate.
• Assist with cancelling aid when students are no longer eligible.
• Communicate with students through UF’s Gator360 system about required documents and next steps.
• Provide clear guidance and timely updates to support on-time disbursement and deliver professional, student-centered service.
• Support the area Manager with operational reviews as needed.
• Process scholarship checks sent to UF on behalf of students.
• Enter and manage private (alternative) loan information.
• Calculate remaining federal loan eligibility for students nearing lifetime limits.
• Participate in financial aid presentations, occasional travel, training, and other duties as assigned.

Benefits

• Health, dental, and vision insurance.
• State retirement plans.
• Paid time off, including approximately 22 days of vacation leave, 13 days of sick leave, and 11 paid holidays annually.
• Tuition assistance through the UF Employee Education Program.
• Public Service Loan Forgiveness (PSLF) eligible employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level