Student Financial Aid Coordinator I (Federal Programs)

University of Florida•Gainesville, FL

About The Position

The Office of Student Financial Aid and Scholarships is seeking an organized, detail-oriented Financial Aid Coordinator I to verify and award financial aid programs, including evaluating Federal Direct Loan eligibility for borrowers who are near or at their maximum limits. The role helps ensure students can access the resources they need to succeed. The coordinator monitors and processes federal loan programs, evaluates loan eligibility and awards, communicates with borrowers and lenders to resolve discrepancies, and provides operational support to the Manager in reviewing student awards. The position also corresponds with students through Gator360 CRM about required information and performs additional duties as assigned by the Manager.

Requirements

  • Bachelor’s degree, or an equivalent combination of education and experience.

Nice To Haves

  • Prior student financial aid experience.
  • Proficiency with Microsoft Office Suite.
  • Excellent organizational, interpersonal, and communication skills.

Responsibilities

  • Analyze reports for the Alternative Educational Loan program.
  • Monitor automated loan processing.
  • Assist with manual adjustments to financial aid packages.
  • Communicate with borrowers and lenders to resolve discrepancies as necessary.
  • Determine award eligibility based on enrollment status and cost of attendance.
  • Calculate loan awards based on academic level and dependency status.
  • Assess eligibility for borrowers nearing or at loan maximums.
  • Provide operational support to the Manager in reviewing student awards for eligibility.
  • Correspond with students through Gator360 CRM about required information.
  • Perform additional duties as assigned by the Manager.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • State retirement plans
  • Paid time off, including approximately 22 vacation days, 13 sick days, and 11 paid holidays annually
  • Tuition assistance through the UF Employee Education Program
  • Public Service Loan Forgiveness (PSLF) eligible employer
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