Student Financial Aid Coordinator I (Federal Programs - Pell)

Pell • Gainesville, FL

9d

About The Position

The Office for Student Financial Aid and Scholarships in the Division of Enrollment Management is seeking a dedicated, detail-oriented professional to verify and award financial aid programs, resolve processing issues, and help students access financial aid in a timely manner. The coordinator monitors Pell Grant and Federal Direct Loan records exchanged with the U.S. Department of Education, resolves records that do not process correctly, and maintains accurate, compliant aid records. The role reviews eligibility and updates aid packages in accordance with cost-of-attendance and need-based rules, makes manual adjustments when needed, and assists with cancelling aid when students are no longer eligible.

The position communicates with students through UF’s Gator360 system about required documents and next steps, provides clear guidance and timely updates to support on-time disbursement, and delivers professional, student-centered service. It also supports the area Manager with operational reviews as needed; processes scholarship checks sent to UF on students’ behalf; enters and manages private (alternative) loan information; and calculates remaining federal loan eligibility for students nearing lifetime limits. The coordinator may participate in financial aid presentations, occasional travel, training, and other duties as assigned.

Requirements

• Bachelor's degree; or an equivalent combination of education and experience.
• Excellent organizational, interpersonal, and communication skills.

Nice To Haves

• Student financial aid experience.
• Proficiency with the Microsoft Office Suite.

Responsibilities

• Monitor Pell Grant and Federal Direct Loan records exchanged with the U.S. Department of Education.
• Resolve issues when federal aid records do not process correctly.
• Maintain accurate, compliant financial aid records.
• Review eligibility and update aid packages within cost-of-attendance and need-based rules.
• Make manual adjustments to keep awards accurate.
• Assist with cancelling aid when students are no longer eligible.
• Communicate with students through UF’s Gator360 system about required documents and next steps.
• Provide clear guidance and timely updates to support on-time disbursement and deliver professional, student-centered service.
• Support the area Manager with operational reviews as needed.
• Process scholarship checks sent to UF on behalf of students.
• Enter and manage private (alternative) loan information.
• Calculate remaining federal loan eligibility for students nearing lifetime limits.
• Participate in financial aid presentations, occasional travel, and training, and perform other duties as assigned.

Benefits

• Health, dental, and vision insurance.
• State retirement plans.
• Paid time off: approximately 22 days of vacation leave, 13 days of sick leave, and 11 paid holidays annually.
• Tuition assistance through the UF Employee Education Program.
• Eligible employer for Public Service Loan Forgiveness (PSLF).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level