Student Financial Aid CRD II (Special Programs)

University of Florida•Gainesville, FL

About The Position

The University of Florida is hiring a Student Financial Aid Coordinator II to manage the Return of Title IV funds process within the Office of Student Financial Aid and Scholarships. The role coordinates withdrawal and financial aid recalculations, ensures compliance with federal, state, and institutional regulations, and works with campus partners to support accurate financial aid administration. The coordinator monitors student withdrawals, grades, and enrollment changes; recalculates aid eligibility; processes returns of federal and state funds; and reviews complex calculations and student records. The position also provides subject-matter guidance and training, supports audits and compliance documentation, recommends operational or policy improvements, and participates in special projects and professional activities.

Requirements

  • Master’s degree in an appropriate area; or a bachelor’s degree in an appropriate area and two years of relevant experience.

Nice To Haves

  • Excellent organizational, interpersonal, and communication skills.
  • Knowledge of financial aid rules and regulations.
  • Understanding of institutional goals and how financial aid decisions support those goals.
  • Exceptional attention to detail.
  • Proficiency with Microsoft Office Suite, especially Excel.

Responsibilities

  • Coordinate and manage the Return of Title IV process, handling student withdrawals and financial aid adjustments accurately and promptly.
  • Monitor official and unofficial withdrawals, unsatisfactory grades, and enrollment changes; recalculate aid eligibility and process returns of federal and state funds.
  • Perform complex financial aid calculations and review student records for accuracy and regulatory compliance.
  • Provide guidance and training to staff as a subject-matter expert on withdrawal regulations.
  • Evaluate and interpret federal, state, and institutional regulations to ensure compliance with financial aid and withdrawal policies.
  • Support audits, monitor financial aid program requirements, and maintain compliance documentation.
  • Identify potential compliance concerns and recommend policy, procedural, or operational improvements to senior administrators.
  • Partner with university departments to resolve withdrawal-related issues and ensure accurate financial aid processing.
  • Lead or assist with special projects, process improvement initiatives, and other assignments as directed.
  • Participate in professional development and represent the university at financial aid presentations, workshops, and conferences as needed.
  • Perform other duties as assigned.

Benefits

  • Health, dental, and vision insurance.
  • State retirement plans.
  • Paid time off, including approximately 22 days of vacation leave, 13 days of sick leave, and 11 paid holidays annually.
  • Tuition assistance through the UF Employee Education Program.
  • Public Service Loan Forgiveness (PSLF) eligible employer.
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