Student Enrollment Specialist

Tidewater Tech•Norfolk, VA

1d•Onsite

About The Position

Training Tomorrow's Technicians to Become Skilled, Employable and Essential. About Us – Big Changes, Better Benefits – Join us! At Tidewater Tech, we are committed to helping adult students develop the skills necessary for meaningful entry-level careers. Founded in 1969, our institution is steeped in a tradition of career education and workforce development. As a leading educational provider in the trade industry, our programs, designed in collaboration with industry leaders, ensure that students are well-prepared for today’s workplace. With high academic standards and hands-on training, we create a learning environment that supports student success. At Tidewater Tech, we’re dedicated to shaping the next generation of skilled professionals. Campus Location: 2331 E Little Creek Rd, Norfolk, VA 23518 Compensation: Up to $30/hour, based on experience and qualifications Do You Love Helping People Change Their Lives? Some people apply to jobs. Others answer a calling. If you're the kind of person who genuinely lights up when you help someone see a future they didn't know was possible, this role was built for you. At Tidewater Tech, our Admissions Representatives don't just enroll students—they help transform lives. Every day, you'll connect with people who are looking for a fresh start, a better career, and the opportunity to build a stable future through the skilled trades. Whether they're interested in Automotive Technology, HVAC, or Welding, your role is to meet them where they are, earn their trust, and guide them confidently through every step of the enrollment journey. The conversations you have today can lead to careers that provide financial stability, personal pride, and opportunities for years to come. If you're motivated by making a real difference while achieving meaningful goals, you'll thrive here.

Requirements

Gets genuinely excited about helping people — this isn’t just a talking point for you, it’s the reason you show up
Thrives in a fast-paced, goal-driven environment and brings positive energy to the team even on tough days
Has a proven track record in sales or customer service — you know what it means to work toward a number and you take pride in hitting it
Communicates with warmth, clarity, and confidence across diverse audiences
Takes initiative — you don’t wait to be told what to do; you see what needs to happen and you make it happen
Stays organized and follows through — prospective students are counting on you, and you don’t let them down

Responsibilities

Connect with prospective students through phone, email, and in-person or virtual meetings — and bring genuine enthusiasm to every interaction
Assess each student’s goals and eligibility, then champion the program that fits them best
Drive the full admissions cycle: inquiry, appointment setting, interviews, application completion, documentation, and enrollment
Hit and exceed enrollment KPIs — outreach volume, contact-to-appointment conversion, application completion, and closing ratios — because you hold yourself to a high standard
Follow up with persistence and care — life gets in the way for students; you don’t let a good fit slip through the cracks
Represent TTT at open houses, career fairs, and community events with the energy and pride of someone who truly believes in what we offer

Benefits

401(k) and Matching
Comprehensive Health Coverage: Enjoy Health, Dental, and Vision insurance to keep you and your family healthy.
Life Insurance: Peace of mind with life insurance options.
Parental Leave: Support for new parents during important life transitions.
Paid Time Off: Recharge with paid time off to promote work-life balance.
Employee Assistance Program: Access to resources for personal and professional support.
Tuition Reimbursement: Invest in your future with financial support for further education.

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