Student Engagement & Program Coordinator

University of British Columbia•Kelowna, BC

3d•CA$5,965 - CA$8,573

About The Position

This position is responsible for the leadership and coordination of campus and community engagement programming for Heat Athletics & Recreation with an emphasis on youth sport development, campus and community engagement – including Game Day attendance of targeted community populations and special events coordination/support with a focus on mass-engagement and revenue generation where appropriate. With the extent of campus and community engagement, this position will contribute to the development of an annual event plan and will work in close collaboration with the on-campus and off-campus community partners to plan, organize and promote high-impact, high-quality on-campus and off-campus programs and events. This position will assist in developing and fostering a culture of campus and community engagement and revenue generation within UBCO Heat Athletics & Recreation. Reporting to the Director, Athletics & Recreation Operations, this position works collaboratively with other A&R staff to strengthen opportunities to engage and benefit current students, student-athletes, alumni, and the community, with enhanced programming and events to build a greater sense of engagement, campus spirit and affinity towards the university.

Requirements

Undergraduate degree in a relevant discipline.
Minimum of one year of professional experience, or the equivalent combination of education and experience.
Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Nice To Haves

Relevant discipline includes Human Kinetics, Physical Education, Business Operations or Events Planning
Experience/knowledge of sport and student development is required.
Exceptional communications skills, both verbal and written.
Proven ability to organize sport/recreation events and coordinate student development programs.
Strong organizational and time management skills.
Ability to deal with a diversity of people in a calm, respectful, and effective manner.
Demonstrated ability to work collaboratively with a variety of different stakeholders.
Demonstrated experience and/or training in personal development, conflict resolution, inclusivity, mentorship, and leadership.
Valid CPR, First Aid certification and experience managing risk in a sport setting preferred
Ability to plan ahead, anticipate problems, and meet deadlines.
Self-starter and history of innovation preferred.
Must be competent with Microsoft Office products.
Ability to work flexible hours, including evenings and weekends and work well in a fast paced, busy and often loud environment.

Responsibilities

Works collaboratively with the Frontline Operations & Program Coordinator, co-leads the management, development and/or enhancement of campus and community partnerships to build and establish fundraising opportunities that will support scholarships, sponsorship or leadership opportunities for varsity, sport club, junior heat or sport club athletes/programs
Acts as a campus and community ambassador/liaison for local sport and school groups to build relationships that may lead to current and future participation and engagement opportunities, inclusive of game day attendance, Jr Heat or summer camp and program opportunities and partnerships
Supports varsity, community coaches and department staff in the delivery of the Junior Heat and Sport Camp programs, including all areas related to planning, promoting, executing, staffing, evaluating and the evolution of programs, camps, clinics, events, etc. Works closely with coaches to manage budgets for all Junior Heat programs ensuring all programs are operating in a fiscally responsible manner and within UBC Financial Policies & Procedures.
Works with coaches and department staff to explore the best options for expansion of Heat Sport Camps and other community programs.
Leads and supports in the planning, execution and evaluation of broader alumni engagement initiatives such as the Heat Golf Tournament, Scholarship Breakfast, Homecoming, etc
Supports Athletics & Recreation with the growth, development and engagement of their alumni members.
Leads the planning and execution of large-scale Athletics & Recreation events that enhance the student experience, build school spirit, promote physical activity, and engage the community to enhance brand recognition in support of the UBCO Heat
Leads and oversees all fan engagement operations for varsity game days, ensuring the delivery of a high-quality game day experience that enhances spectator engagement, supports event success, and strengthens community connection and institutional pride.
Develops and coordinates personal and professional development strategies for student staff to support learning, leadership growth, and skill development within and beyond the recreation environment.
Assists in the development and delivery of training programs, including Leadership, Inclusivity, Health & Safety, and Crisis & Emergency Management.
Leads the recruitment, hiring, onboarding, training, scheduling, supervision, and performance evaluation of student staff supporting athletics and recreation programs and events.
Supervises part-time student staff during varsity and recreation programs and events
Leads the facilitation of ongoing student staff training to ensure high-quality event delivery and a positive student work experience.
Management of student staff discipline, including documentation and delivery of verbal, written, and final warnings, and supporting termination processes when required.
Oversees area-specific student staff timesheets and payroll submissions.
Leads special project planning, execution and delivery as set by the Directors of Athletics & Recreation.
Works closely with other campus recreation programmers and partners as required.
Leads Canada West and USPORTS Championships events, new and high profile and capacity fundraising events, the Athletic Banquet, Academic All-Canadian Brunch, and the like.
Serves as advisor and risk manager for all programs and services that are led by the position, including oversight of insurance, contractual obligations, participant conduct, and safety and emergency procedures.
Attends events and programs as required.
Serves on campus and community committees where appropriate.
Attends meetings and retreats as required.
Other duties as assigned.