Advisor, Student Engagement & Retention Coordinator - Undergraduate Program

Simon Fraser University•Burnaby, BC

2d•Hybrid

About The Position

The Advisor/Student Engagement and Retention Coordinator provides leadership in the development and implementation of strategies to enrich the undergraduate student experience for the School of Communication (CMNS) in the Faculty of Communication, Art and Technology (FCAT) in collaboration with the School Director, Undergraduate Program Chair, School Manager, and the FCAT Director of Student Affairs. The role participates in strategic recruitment initiatives, events and activities developed and implemented by the FCAT Dean’s Office, provides academic advice and administrative support to undergraduate students (primarily first and second year) in accordance with University, Faculty, School and program policies, procedures, and regulations. The role participates in planning, coordination and promotion of student engagement and retention events in liaisons with administrative and academic personnel, community members, and external organization personnel. The role recruits, trains, and supervises student ambassadors, co-op students, and/or volunteers involved in student activities. This position provides mentoring, guidance, and support to CMNS undergraduate student groups (CMNSU) and clubs.

Requirements

Bachelor’s degree in Arts, Communication, or a related discipline, and three years of directly related experience including experience in post-secondary recruitment, academic advising, student programming; or an equivalent combination of education, training, and experience.
Good knowledge of university policies and procedures relating to undergraduate admissions, registration, and graduation.
Good knowledge of new student experience and recruitment/retention best practices.
Excellent organizational, interpersonal, conflict resolution, and communication skills (oral, written, and presentation).
Excellent cross-cultural communication skills.
Proven ability to work independently and collaboratively, fostering collegial, respectful, and enthusiastic working relationships with colleagues and stakeholders.
Ability to develop and facilitate student-related initiatives/programs/events, and training sessions, and to work with students in a leadership and/or coaching capacity.

Responsibilities

Provide leadership in the development and implementation of strategies to enrich the undergraduate student experience.
Participate in strategic recruitment initiatives, events and activities.
Provide academic advice and administrative support to undergraduate students (primarily first and second year).
Participate in planning, coordination and promotion of student engagement and retention events.
Recruit, train, and supervise student ambassadors, co-op students, and/or volunteers.
Provide mentoring, guidance, and support to CMNS undergraduate student groups and clubs.