Student Employee, Financial Aid

Joliet Junior College • Joliet, IL

2d

About The Position

The Student Employee, Financial Aid works in the Financial Aid Office and Veterans Resource Center. The role provides general office support and helps students with general questions by email, Live Chat, in person, and by phone. The student employee schedules appointments, scans documents, creates promotional materials, and completes special projects and related duties as assigned. The position also provides an opportunity to gain knowledge of financial aid and veterans’ processes.

This part-time student employee position is based around the employee’s class schedule. It may involve up to 20 hours per week during fall and spring semesters, and up to 28 hours per week during summer and holiday breaks with supervisor approval. The minimum pay rate is $15.00 per hour, and the position is Federal Work-Study (FWS) eligible.

Requirements

• Have a GPA of 2.0 or above.
• Be enrolled at JJC in at least 6 credit hours during the fall or spring semester.
• Have a high school diploma or equivalent.
• Have excellent customer service skills.
• Have strong verbal and written communication skills.
• Demonstrate attentiveness to detail, excellent organizational skills, initiative, and multitasking ability.
• Be able to establish and maintain cooperative and effective working relationships with college and community members, displaying cultural competence and emotional intelligence.

Nice To Haves

• Willingness to work a flexible schedule.
• English and Spanish verbal and written communication proficiency.
• Demonstrated multicultural competence.

Responsibilities

• Perform general office duties in the Financial Aid Office and Veterans Resource Center.
• Assist students with general questions through email, Live Chat, in person, and by phone.
• Schedule appointments.
• Scan documents submitted to the Financial Aid Office and Veterans Resource Center.
• Create flyers, brochures, and other promotional materials.
• Complete special projects as requested.
• Gain knowledge of the financial aid and veterans’ processes.
• Perform related duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED