Student Employee, Financial Aid

Joliet Junior College • Joliet, IL

1d

About The Position

The Student Employee, Financial Aid position supports the Financial Aid Office and Veterans Resource Center. The employee performs general office duties, assists students through email, Live Chat, in person, and by phone, schedules appointments, scans documents, and creates promotional materials. The role also involves completing special projects, gaining knowledge of financial aid and veterans' processes, and performing related duties as assigned.

This is a part-time, non-exempt, Federal Work-Study-eligible student position in the Financial Aid department. It reports to the Coordinator, Financial Aid, and is scheduled around the student's class schedule. The position may work up to 20 hours per week during fall and spring semesters and, with supervisor approval, up to 28 hours per week during summer and winter/spring breaks. The minimum pay rate is $15.00 per hour.

Requirements

• Have a GPA of 2.0 or above.
• Be enrolled at JJC in at least 6 credit hours during the fall/spring semester.
• Have a high school diploma or equivalent.
• Have excellent customer service skills.
• Have strong verbal and written communication skills.
• Demonstrate attentiveness to detail, excellent organizational skills, initiative, and multitasking ability.
• Be able to establish and maintain cooperative and effective working relationships with members of the college and community, demonstrating cultural competence and emotional intelligence.

Nice To Haves

• Willingness to work a flexible schedule.
• English and Spanish verbal and written communication proficiency.
• Demonstrated multicultural competence.

Responsibilities

• Perform general office duties in the Financial Aid Office and Veterans Resource Center.
• Assist students with general questions by email, Live Chat, in person, and by phone.
• Schedule appointments.
• Scan documents submitted to the Financial Aid Office and Veterans Resource Center.
• Create flyers, brochures, and other promotional materials.
• Complete special projects as requested.
• Gain knowledge of financial aid and veterans' processes.
• Perform related duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED