Student Financial Aid Administrator - Office of Student Financial Aid

University of Illinois Urbana-Champaign•Urbana, IL

6d•Hybrid

About The Position

The Student Financial Aid Administrator plans, operates, processes, and reports on financial aid programs and services provided by the University of Illinois Urbana-Champaign Office of Student Financial Aid (OSFA). OSFA administers and coordinates federal, state, and institutional financial aid programs totaling more than $1.2 billion annually and provides information and services to 60,000 students. The administrator advises students and families, coordinates program administration, and supports the accurate awarding, disbursement, accounting, and management of financial aid.

Requirements

Bachelor’s degree in business, communications, humanities, social sciences, or a closely related field.
At least one year (12 months) of professional experience in student services, financial aid or loans, or a closely related field within higher education or a related agency.

Nice To Haves

Master’s degree in Student Personnel, Higher Education, Business Administration, or a related field.
Successful experience in student financial aid or client services.
Experience presenting information to large groups.

Responsibilities

Advise and counsel OSFA clients in person, by telephone, and through written correspondence, including email.
Maintain knowledge of student financial aid programs and services and serve as a liaison with University offices and other financial aid agencies.
Use available resources to present information to large groups and work individually with students and families.
Represent OSFA on institutional, state, and federal committees and at professional conferences and workshops.
Develop knowledge of legislation governing financial aid programs and federal needs analysis methodology, and exercise professional judgment when program guidelines do not adequately address a situation.
Coordinate staff efforts to carry out program responsibilities and educate or train other office staff on assigned programs.
Administer programs and carry out procedures specified on the OSFA Program Responsibilities list.
Manage student awarding, disbursement, and reconciliation of federal, state, and institutional financial aid.
Manage financial aid accounting and funds.
Maintain student records and oversee application intake and processing.
Conduct verification of student records.
Administer scholarships.