Student Customer Care Representative- SCO-E

Amica Insurance • Lincoln, RI

13d • Onsite

About The Position

Amica Mutual Insurance Company is hiring part-time Student Customer Care Representatives for its call center in Lincoln, Rhode Island. The role is intended for high school and college students seeking flexible work around their class schedules and an introduction to a professional environment. It requires a minimum commitment of 15 hours per week, begins during Winter break, and continues through the Spring semester. Summer internship opportunities may also be available. The hourly rate is $17.50.

Requirements

• Be currently enrolled in a high school or college undergraduate program.
• Have strong oral and written communication skills.
• Be able to prioritize and multitask.
• Have problem-solving skills.
• Be proficient in Microsoft Office products.

Nice To Haves

• Customer service experience.

Responsibilities

• Attend initial skills training.
• Become proficient in billing offerings and systems.
• Handle incoming calls and address customer questions and requests professionally.
• Recommend appropriate solutions, procedures, and actions to customers.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: High school or GED