Student Conference Associate

MassArt•Boston, MA

2d•Onsite

About The Position

The Student Conference Associate supports MassArt’s Conference and Event Services Office and plays a role in the success of the College’s event program. The position is highly visible and interacts with campus departments and visitors. Student employees are expected to represent the College as role models through a neat appearance, a friendly and pleasant disposition, attention to detail, and a commitment to service. The associate assists with guest-facing event operations and event setup, working independently and as part of a team before, during, and after events. The position receives training from the Conference and Event Services Department, including periodic training or refreshers on updated information and policies. Scope of service: Fall 2026 and Spring/Summer 2027. Hourly rate: $15.00.

Requirements

Must be eligible to work in the United States at the time of employment and complete required onboarding, including CORI and SORI background reviews and proof of work eligibility.
Excellent customer service and interpersonal skills, with a positive attitude.
Ability to work independently with minimal supervision and comfortably as part of a team.
Strong time-management skills and punctuality.
Strong attention to detail.
Ability to work evenings and weekends.
Problem-solving skills and good judgment when navigating changing situations.
Ability to lift and maneuver up to 45 pounds.

Responsibilities

Support front-of-house operations, including taking tickets, checking in attendees, and maintaining guest lists.
Answer guests’ questions about events, MassArt, and the campus.
Liaise with campus service providers, particularly Facilities, Public Safety, and Technology, to report issues or accommodate special requests.
Represent the College while assisting students, faculty, and off-campus guests before, during, and after events, both independently and as part of a team.
Check event setups for accuracy before meetings or events begin.
Ensure proper event signage is in place.
Assist with moving, installing, arranging, and breaking down tables, chairs, podiums, and other event furniture as requested.
Pick up or return equipment from various campus locations as needed.
Assist with inventory of event furniture, linens, signage, and other event equipment.
Perform other duties as assigned.