Academic Success & Undergraduate Advising (ASUA), Student Success Studio (S3) - Student Assistant, Palm Desert Campus

California State University, San Bernardino•San Bernardino, CA

1d•Onsite

About The Position

Under direct supervision, the Student Success Studio (S3) at the Palm Desert Campus is seeking a proactive and dedicated Student Assistant (SA) for the 2026–2027 academic year. The Student Assistant will collaborate closely with a team of tutors, student mentors, and the S3 Coordinator to provide essential administrative support and help foster student success. Key responsibilities include supporting the day-to-day operations of S3, assisting tutors and student mentors as needed, helping ensure that tutoring and mentoring services run smoothly and efficiently, and providing administrative support to the S3 Coordinator. The Student Assistant will play an important role in maintaining a welcoming, organized, and supportive environment for all students utilizing S3 services.

Requirements

Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.
Admission or registration as a CSU student.
As a Bridge Student Assistant, the student need not be registered as a student but must have been enrolled as a CSU student the previous term and is registered for the following term.
Maintain a 2.0 G.P.A. or greater per semester and cumulative.
Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)
International students must have full-time enrollment at CSUSB. (12 units undergraduate; 6 units graduate)
Eligible to work in the United States
Social Security Card
Reside in the State of California.
Satisfactory completion of a background check (including a criminal records check) may be required.
Possession of a valid Driver's License may be required.
Verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Nice To Haves

Currently enrolled as a student at the Palm Desert Campus.
Maintain a 2.5 GPA or greater per semester and cumulative.
Eligible to work
Interpersonal and communication skills, with the ability to connect with a diverse student body.
Ability to work collaboratively and independently in a team setting.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with office equipment.
Basic Organizational skills with the ability to manage multiple tasks and prioritize effectively.
Proactive and responsible, with a passion for helping others succeed academically and personally.

Responsibilities

Assist in providing administrative support for the day-to-day operations of the Student Success Studio (S3).
Assist the S3 Coordinator with clerical and organizational tasks, including maintaining schedules, preparing documents, organizing files, and supporting program operations.
Support tutors and student mentors by assisting with scheduling, coordinating appointments, and helping ensure tutoring and mentoring services operate efficiently.
Welcome students and visitors to S3, provide general information about available services and resources, and assist with directing students to appropriate support services.
Assist with the setup, coordination, and implementation of tutoring sessions, workshops, study groups, and other student success activities.
Perform general office support duties, including answering phones, responding to inquiries, monitoring shared spaces, maintaining office supplies, and assisting with data entry as needed.
Help maintain a welcoming, organized, and supportive environment that promotes student engagement and success.
Assist with special projects and other duties as assigned in support of S3 programs and services.