International Education, International Admissions - Student Assistant

California State University, San Bernardino•San Bernardino, CA

2d•Onsite

About The Position

The Student Assistant provides general office support to prospective and newly admitted international students in the International Admissions Office. The position works under the direct supervision of the Assistant Dean, Student Enrollment, Registration, & Financial Services, with lead work direction from the International Admissions Lead Evaluator. Unit leads delegate day-to-day tasks supporting program coordination and administrative functions. The role also involves becoming familiar with the office’s operations, programs, services, policies, and procedures. This is an on-campus student position. Work schedules may vary according to business needs, and occasional evening and weekend work may be needed for departmental activities, special events, and other university functions. The position is listed as part-time, temporary, and seasonal, with an anticipated hiring range of $16.90 per hour.

Requirements

Ability to learn and perform assigned work and follow oral instructions.
Ability to work cooperatively with faculty, staff, and other students.
Ability to communicate effectively with all levels.
Ability to read and write English at a level appropriate to the position.
Admission or registration as a CSU student.
Maintain a semester and cumulative GPA of 2.0 or greater.
Be enrolled in at least half-time units at CSUSB: 6 undergraduate units or 3 graduate units. International students must be enrolled full-time: 12 undergraduate units or 6 graduate units.
Be eligible to work in the United States.
Provide a Social Security card for payroll requirements.

Nice To Haves

Detail-oriented, punctual, and reliable.
Positive attitude and ability to work effectively independently and in team settings.
Affinity for other cultures and languages.
Experience using Microsoft Word, PowerPoint, Excel, and other relevant applications.

Responsibilities

Serve as the first point of contact at the International Admissions Office service window.
Communicate with students verbally, face-to-face, in writing, and electronically, including answering phones, greeting prospective students, and sending emails.
Provide support to the International Admissions team and other units.
Provide prospective students with information about admission requirements and admission status.
Attend in-person and virtual events hosted by the College of Extended and Global Education.
Assist with creating or posting content for social media platforms such as Facebook and Instagram.
Perform clerical tasks, including filing paperwork and maintaining an organized work environment.
Make deliveries around campus to university departments and programs.
Become familiar with International Admissions office operations, programs, services, policies, and procedures.
Perform other duties and responsibilities as assigned.