About The Position

Under the direct supervision of the Assistant Dean, Student Enrollment, Registration, & Financial Services, and with lead work direction from the International Admissions Lead Evaluator, the Student Assistant provides general office support to prospective and newly admitted international students. International Admissions offers services to students, the campus community, and international partners abroad. Student Assistants receive direction from unit leads, who delegate day-to-day tasks supporting program coordination and administrative functions. The position is part-time, temporary, and seasonal. It is on-campus only; student employees are not eligible to telecommute. CSUSB employees must reside in California. The university's standard operating hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., though schedules may vary and occasional evening and weekend work may be required for departmental activities, special events, and university functions. The anticipated hiring range is $16.90 per hour.

Requirements

  • Be admitted or registered as a CSU student.
  • Maintain a GPA of at least 2.0 per semester and cumulatively.
  • Be enrolled in at least half-time units at CSUSB: 6 undergraduate units or 3 graduate units. International students must be enrolled full-time: 12 undergraduate units or 6 graduate units.
  • Be eligible to work in the United States.
  • Have a Social Security card for payroll purposes.
  • Be able to learn and perform assigned work, follow oral instructions, work cooperatively with faculty, staff, and other students, communicate effectively with all levels, and read and write English at a level appropriate to the position.

Nice To Haves

  • Be detail-oriented, punctual, and reliable.
  • Maintain a positive attitude and work effectively both individually and in a team.
  • Have an affinity for other cultures and languages.
  • Have experience using Microsoft Word, PowerPoint, Excel, and other relevant applications.

Responsibilities

  • Serve as the first point of contact at the International Admissions Office service window.
  • Communicate with students verbally, face-to-face, in writing, and electronically, including answering phones, greeting prospective students, and sending emails.
  • Support the International Admissions team and other units.
  • Provide prospective students with information about admission requirements and admission status.
  • Attend in-person and virtual events hosted by the College of Extended and Global Education.
  • Assist with creating or posting content on social media platforms such as Facebook and Instagram.
  • Perform clerical functions for the International Admissions Office, including filing paperwork and maintaining an organized work environment.
  • Make deliveries around campus to university departments and programs.
  • Become familiar with International Admissions office operations, including programs, services, policies, and procedures.
  • Perform other duties and responsibilities as assigned.
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