Student Assistant - Sooner Club (Fall)

University of OklahomaNorman, OK
Onsite

About The Position

Student assistants with Advancement/Sooner Club are responsible for many facets of the day-to-day operations of the office and the Sooner Club. Student assistants’ roles include, but are not limited to, answering the main lines, which involves answering donors’ questions regarding tickets, donations, parking, and various processes. Responsible for membership engagement and support services for Sooner Club and Varsity O members, which includes email correspondence, telephone communications, and troubleshooting for over 11,000 Sooner Club members and all former letter winners. Execute office operations including opening and closing of office, setting up our parking lot, making outbound calls to members to ensure their account is up-to-date, logging call conversations, refilling office supplies, managing recycling, and managing incoming and returned mail. Student assistants contribute in numerous ways on game days with parking, operation logistics, and tailgate execution. Manage the Varsity O email, producing effective communication in a timely manner. Student assistants are called upon to assist with special projects within the Sooner Club and the athletics department. Some of the projects include donor research, proposal preparation for donor representatives, donor prospect research, donor relations and stewardship initiatives, creating and managing Microsoft Excel reports and letter winner database management. A student assistant with the Sooner Club is always expected to handle donor information with care and discretion. Having a vast understanding of Paciolan, Salesforce, and Microsoft Office programs is crucial. Being able to create and analyze excel data are skills needed by student assistants. Working in an environment that is competitive, yet inclusive, the development staff intends to contribute to the process of molding professionals who are ready for their next steps, post-graduation. Providing many opportunities to be involved with different projects and operations allows the development staff to better prepare future leaders in the industry of college athletics in a way that represents the University of Oklahoma in a positive way. Expectations include someone who is willing to work hard, maintain strong professional and ethical characteristics, and someone who is passionate about college athletics and the University of Oklahoma. Must be currently enrolled in the Fall 2026 Term as a student at the University of Oklahoma. Hiring contingent upon verification of current student status.

Requirements

  • Must be currently enrolled in the Fall 2026 Term as a student at the University of Oklahoma.
  • Resume required.
  • Class Schedule required.
  • Effective Communication Skills
  • Customer Service Skills
  • Telephone and Basic Clerical Skills
  • Basic Computer Skills
  • Proficient in Microsoft Office
  • Vast understanding of Paciolan, Salesforce, and Microsoft Office programs.
  • Ability to create and analyze Excel data.

Nice To Haves

  • Passionate about college athletics and the University of Oklahoma.
  • Willing to work hard.
  • Maintain strong professional and ethical characteristics.

Responsibilities

  • Answering main phone lines and addressing donor inquiries regarding tickets, donations, and parking.
  • Providing membership engagement and support services for Sooner Club and Varsity O members via email and phone.
  • Troubleshooting issues for over 11,000 Sooner Club members and former letter winners.
  • Executing office operations including opening and closing the office.
  • Setting up the parking lot.
  • Making outbound calls to members to update account information.
  • Logging call conversations.
  • Refilling office supplies.
  • Managing recycling.
  • Managing incoming and returned mail.
  • Assisting with game day operations, including parking, logistics, and tailgate execution.
  • Managing the Varsity O email and ensuring timely communication.
  • Assisting with special projects within the Sooner Club and athletics department.
  • Conducting donor research, proposal preparation, and donor prospect research.
  • Supporting donor relations and stewardship initiatives.
  • Creating and managing Microsoft Excel reports.
  • Managing the letter winner database.
  • Handling donor information with care and discretion.
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