Student Assistant- Athletics Ticket Operations

University of South Florida • Tampa, FL

2d • Onsite

About The Position

This role involves processing ticket sales and will-call pickups using ticketing software TM1, assisting fans with general inquiries, addressing ticketing concerns, and managing digital ticket transactions using computers, printers, and scanners. The Student Assistant will also greet guests and contribute to a welcoming atmosphere at USF Athletics events.

Requirements

• HS graduate
• Current USF student
• Level 1 Criminal Background check is required

Responsibilities

• Process ticket sales and will-call pickups using ticketing software TM1 while ensuring accuracy and efficiency.
• Assist fans with general inquiries, including ticket information, seating locations, and game day policies.
• Address and troubleshoot any ticketing concerns, such as access issues or incorrect purchases, in a professional and courteous manner.
• Use computers, printers, and scanners to manage digital ticket transactions.
• Greet guests with a friendly demeanor and help create a welcoming atmosphere at USF Athletics events.

Benefits

• medical
• dental
• life insurance plans
• retirement plan options
• employee and dependent tuition programs
• generous leave
• hundreds of employee perks and discounts

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED