SE - Recruitment and Admissions, Student Ambassador

Barry University • Miami Shores, FL

1d • Onsite

About The Position

The Student Ambassador position is a student leadership role representing Barry University and supporting the mission of the University and the Department of Recruitment and Admissions. Ambassadors help educate visitors about campus life, history, traditions, and achievements, and support campus tours, recruitment events, student outreach, social media initiatives, and other Admissions activities.

The work schedule is flexible around coursework and may include evenings, weekends, and University breaks. The position guarantees one semester in the program, with the option to be rehired for the next semester based on performance evaluation. Ambassadors work at least 16 hours per week according to an established schedule; the posting lists 20 scheduled weekly hours. They complete onboarding, training, meetings, professional development, and performance evaluations, and follow applicable University policies and scheduling procedures.

Requirements

• High school diploma or GED.
• One to three years of work experience.
• Completion of at least 12 credit hours or one semester at Barry University before employment.
• Availability to work during University breaks, including winter, spring, and summer breaks, as needed.
• Strong interpersonal, communication, and customer service skills.
• Positive, outgoing, and professional attitude and ability to engage with diverse populations.
• Initiative, dependability, reliability, sound judgment, and problem-solving skills.
• Ability to work independently and collaboratively as part of a team.
• Working knowledge of Barry University's campus, programs, services, and resources.
• Basic computer proficiency and ability to learn University systems and technology.
• Discretion and confidentiality when handling student information.
• Empathy, professionalism, and good judgment when assisting students and families.
• Genuine interest in supporting prospective and new students and representing Barry University.
• Work a minimum of 16 hours per week based on an established schedule accommodating academic coursework.
• Availability for evenings, weekends, and University breaks as recruitment and event needs require.
• Follow the Student Ambassador Manual, Student Handbook, and applicable Employee Handbook policies.
• Provide advance notice for planned schedule changes or time-off requests when possible and obtain approval for non-academic time-off requests.
• Work within applicable University and student employment limits, including requirements for international students.

Responsibilities

• Represent Barry University professionally and welcome prospective students, families, and other campus guests.
• Greet and assist prospective students, families, and University visitors.
• Conduct individual, family, group, Saturday, holiday, and special campus tours.
• Participate in Admissions recruitment events, student panels, Open Houses, admitted-student programs, and other University initiatives.
• Assist with event check-in, wayfinding, setup, breakdown, and guest experience needs.
• Serve as Barry University's mascot, Bucky, at designated Admissions events.
• Support Undergraduate Admissions in engaging prospective and admitted students throughout recruitment and enrollment.
• Provide customer service in person, by phone, and virtually, connecting students and families with Admissions Counselors or University resources as appropriate.
• Conduct welcome calls, event reminders, follow-up calls, and other approved student and family outreach.
• Participate in Admissions webinars, virtual programs, student panels, and student engagement initiatives.
• Provide front-desk coverage and assist with inquiry processing and recruitment-related projects.
• Maintain professionalism and confidentiality when handling student information.
• Manage and create approved content for the Student Ambassador Instagram account, including posts, Stories, Reels, and takeovers.
• Promote campus visits, Admissions events, deadlines, and recruitment initiatives through approved social media channels.
• Participate in Admissions marketing content and provide the student perspective for recruitment communications and campaigns.
• Prepare and maintain recruitment materials, counselor packets, merchandise, acceptance materials, and promotional items.
• Maintain and organize the Admissions lobby, Ambassador workspaces, tour areas, and other guest-facing spaces.
• Check inventory and restock recruitment, event, tour, and promotional materials at Kelley House, Hopper, and other designated locations.
• Assist with mail, filing, data entry, data collection, photocopying, correspondence, packet preparation, and other administrative tasks.
• Support special projects and other duties assigned by Undergraduate Admissions leadership.
• Attend scheduled shifts, tours, meetings, and events on time and prepared; follow assigned schedules and time-off procedures.
• Complete required onboarding, training, professional development, meetings, and student leadership training.
• Maintain appropriate attire, demonstrate positive academic behaviors, participate in performance evaluations, and progress toward program expectations.

Benefits

• Leadership and professional experience.
• Professional and personal skill development.
• Recruitment, communication, and customer service experience.
• Networking and cross-campus collaboration opportunities.
• Professional development and training.
• Graduation recognition for eligible Ambassadors.
• Barry University's benefits package for full-time employees includes health, dental, vision, and life insurance; retirement; tuition assistance; paid time off; wellness programs; spirituality in the workplace; and training and development.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED