Student Ambassador

Yugo•Starkville, MS
•$13 - $14

About The Position

The Student Ambassador is a part-time, hourly, non-exempt role at Yugo Starkville Campus Common. Reporting to the General Manager, the Student Ambassador supports leasing, marketing, and resident relations for the apartment community. Responsibilities include managing rentals, move-ins, and lease renewals; generating and handling leads; qualifying prospects; preparing lease documents; and completing move-in procedures according to company policies.

Requirements

  • Relative experience in an administrative role.
  • Strong customer service and communication skills, with the ability to engage effectively with people at all levels orally and in writing.
  • Proactive approach, strong problem-solving skills, and initiative.
  • Strong organizational skills and ability to manage multiple tasks regularly.
  • Intermediate skills in MS Office and online systems or databases.
  • Resilience, adaptability, and cultural diversity awareness.
  • Ability to maintain open communication with the General Manager and Maintenance Supervisor.
  • Availability to work 20–25 hours per week.

Responsibilities

  • Greet prospective clients, conduct property tours, and showcase property features and benefits using product knowledge.
  • Complete applications, secure deposits, and process lease paperwork for move-ins and move-outs.
  • Handle phone calls and in-person inquiries, maintain guest cards, and follow up with prospects.
  • Prepare applications for approval, ensure apartments are ready for move-in, and orient new residents.
  • Assist with lease renewals, accept rental payments, and support marketing and sales efforts.
  • Maintain current market information and participate in weekly leasing activity meetings.
  • Update reports, monitor market conditions, and provide insights for community improvements.
  • Manage service requests, plan resident functions, and maintain accurate commission records.
  • Participate in outreach marketing, maintain community appearance, and enforce policies and procedures.
  • Ensure compliance with Fair Housing laws and company policies, and contribute to a positive team environment.
  • Keep the office and model apartments clean and open on schedule, communicate policy changes, and support the community team.
  • Maintain flexibility with the work schedule, including evenings and weekends, and perform additional tasks as needed.

Benefits

  • Competitive hourly pay
  • Lease and renewal commission opportunity
  • 401(k) with 4% employer matching
  • Paid Wellness Time
  • One paid volunteer day
  • One paid YuDay
  • Competitive salary and bonus eligibility
  • Comprehensive benefits
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