Student Accounts Technician - 2 Positions Available

California State University, Long BeachLong Beach, CA
$4,037 - $5,881Onsite

About The Position

Join the vibrant community at California State University, Long Beach (CSULB)! Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus—one of the largest in the CSU system—serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives. As a member of the CSULB community, you’ll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference. Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It’s an ideal place to grow your career while enjoying everything Southern California has to offer. Join the California State University (CSU) and explore career opportunities that advance student success and strengthen California’s future—offering competitive compensation, comprehensive benefits, and professional growth.

Requirements

  • Equivalent to three years of progressively responsible financial record-keeping experience required.
  • Ability to communicate with an ethnically and culturally diverse campus community.
  • Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.
  • Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Nice To Haves

  • Bachelor’s degree in business or accounting preferred.
  • Experience with cashiering and cash handling is preferred.

Responsibilities

  • Provides cashiering operations support functions that include balancing and reconciliation activities, as well as other duties, with efficiency and integrity: Post payments, balance monies, and prepare deposits along with respective reconciliations and reporting utilizing Illumia (Transact-CASHNet) POS System, PeopleSoft Student Financials, and the T2 parking system. Input daily student payments and departmental deposits
  • Provides in-person customer service answering a broad range of questions, analyzing students accounts, and processing transactions using available systems such as PeopleSoft and Illumia (Transact-CASHNet), both on the front-line and over the phone, with efficiency, integrity, and quality: Provides in-person customer service at the main cashiering windows. Analyzes student accounts on the student financial system using general knowledge of State and University policies and procedures and basic accounting knowledge
  • Assists with uncleared collection reconciliation.
  • Assists with cashiering system updates and changes.
  • Participates in testing cashiering system interface with the student information system.

Benefits

  • Paid Time Off: Up to 24 vacation days per year (based on employee group and/or length of service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
  • Health Coverage: A variety of medical, dental, and vision plans.
  • Retirement Plans: Participation in the CalPERS defined benefit plan, along with voluntary savings options such as 403(b), 401(k), and 457 plans.
  • Educational Benefits: Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
  • Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
  • Additional Benefits: Wellness programs, professional development opportunities, and insurance options including life, disability, and pet insurance.
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