Student Account Analyst

Southeastern College•Miami Lakes, FL

6d•Onsite

About The Position

The Student Account Analyst is responsible for monitoring student accounts by auditing, reviewing, and processing transactions to ensure compliance with federal, state, institutional and private lending regulatory requirements. Reporting to the Director of Student Financial Operations, the Student Account Analyst interacts with Student Financial Services and Accounting Department's along with campus personnel to ensure functions are completed correctly in accordance with internal and external policies, requirements, and regulations. The key functions of the Student Account Analyst are to administer all aspects required to provide operational support to the Student Financial Operations department. Student Account Analysts manage ensure compliance to institutional, state, and federal regulations.

Requirements

Title IV program knowledge
Financial Aid processes and regulations knowledge
Loan servicing operations knowledge
Account receivables, collections knowledge
Basic/Intermediate level knowledge of finance and accounting principles
Financial aid systems knowledge
CampusNexus Global's Saint Director Schooldocs Lender/Servicing knowledge
Effective communication skills both verbal and written to convey financial concepts, laws, and policies with campus level counterparts and provide resources and actionable guidance based on needs
Goal setting skills
Proficient in MS Office (Microsoft Word, Excel and Outlook)
Able to work independently as well as part of a team
Attention to detail
Organization skills
Time Management skills
At least 3 – 5 years of finance, loan operations or business experience.

Nice To Haves

Work experience in Financial Aid Services
Work experience in Billings/Collections
Work experience in Financial Services/Lending
Work experience in Quality Control Coordination
Work experience in Finance and Accounting

Responsibilities

Ensure all active student accounts are audited and reviewed for Title IV credit balances are cleared prior to the EOLP or 14 days based on authorization forms on file.
Ensure all funds posting occurs on the daily, weekly or monthly schedule and on time.
Ensure tuition adjustment requests from the campuses are processed per institutional policies and within the appropriate time frame.
Schedule Stipends for student living expenses and Title IV credit balances.
Reconcile student stipends with ECSI for outstanding checks and proper disposition of funds.
Review graduate and cancelled student accounts for credit balances and student refunds.
All tuition adjustments are reviewed and completed to meet internal policies and procedures and to remain in compliance with Federal Regulations.
Process refunds due to handling of credit balances and ineligibility of funds.
Negotiate settlements and record any corresponding adjustments.
Administer the flow of accounts to and from the collection agency.
Monitor and update status and alter trigger codes for returning students.
Address account disputes and communicate to appropriate campuses.
Management of student groups to ensure accounts are in the appropriate placement status.
Manage the Bad Debt Write Off process including bankruptcies or deceased students.
Reconcile collections activity to appropriate reports, reconcile periodic turn over to agency.
Prepare monthly tuition reconciliation reports and disseminate tuition billing needs to campus Bursars and executive management.
Ensuring cash flow detail reports are being managed and monitored properly.
Oversee the maintenance of pending disbursement reports internally and externally.
Analyze the submission of private loans based on campus batch reports and other resources.
Review pre-disbursement rosters and approve/deny exceptions.
Ensure private loan packages are being approved/denied within the appropriate time frames.
Work within the existing audit and compliance processes to avoid any audit findings.
Work closely with Global to ensure speedy and accurate turn around for R2T4s.
Ensure all funds are posted to student accounts accurately and timely with appropriate term codes and references.
Utilize various systems to maintain pipeline and workflow queues to prioritize flow.
Attend meetings, conferences, and trainings to ensure compliance with any institutional, state or federal regulatory updates.
Participate in departmental process and policy development initiatives.
Maintain accuracy of student records in all systems.
Provide assistance/training and be a resource to the department and campus heads during audits and internal reviews.