POOL: Student Academic Technology Support

University of Kansas•Lawrence, KS

1d•Onsite

About The Position

KU Information Technology’s Academic Technology Support Team is an active team of KU students tasked with supporting KU faculty, staff, and students with their use of technology. Academic Technology Support Team (ATST) members assist with KU IT services, including: Classroom Technologies, IT Training, Digital Signage, Educational Technologies, and Accessibility. This role also involves the promotion of KU IT services and auditorium support. The ATST is a great opportunity to gain skills in AV, productivity, presentation, and production technologies. Team members will work both in groups and independently, performing classroom AV checks, assisting users in those classrooms, supporting auditorium AV technologies, and a number of tasks/duties that will assist our full-time staff. Prospective ATST students should enjoy problem-solving, collaboration with teammates, and practicing excellent customer service. Self-motivated candidates, with a willingness to learn new things, should thrive in this position. The technical skills needed in this position will be provided through training and mentoring with staff and supervisors. The ATST provides a welcoming and rewarding work environment for KU students. If you enjoy learning new technologies and working in a creative and engaging environment, consider applying today.

Requirements

Background/experience demonstrating ability to effectively communicate with customers, supervisors, and colleagues as evidenced by application materials.
Background/experience demonstrating ability to interact with KU community members with excellent customer service skills, as evidenced by application materials.
Background/experience demonstrating self-motivation, willingness to learn new skills, ability to follow instructions, and ability to complete tasks with light supervision, as evidenced by application materials.
Schedule availability to work 10-20 hours per week during semesters, and 10-35 hours per week during summer.
Audio-visual technology and presentation technology experience, as evidenced by application materials.
Experience with software or platforms that KU IT’s Academic Technology units support, as evidenced by application materials.
During the semester term of the appointment, the student hourly must be enrolled in no fewer than 6 credit hours.
For summer periods the student hourly must: (1) have been enrolled in no less than 6 hours in the past spring semester or (2) be pre-enrolled in the upcoming fall semester in no less than 6 hours or (3) be enrolled in summer session or (4) be admitted to study in the upcoming fall semester.
Student Hourlies may be undergraduate or graduate students.