Structured Cabling Technician - Orlando, FL
About The Position
Velocity is seeking a Field Technician to install, service, and maintain telecommunications equipment and infrastructure at customer locations across the United States. The role works with Velocity support groups and customers to manage and complete installations, cabling, equipment maintenance, and site resources while ensuring work meets Velocity and customer standards. The position is based in the technician’s local area and requires approximately 95% travel, including consecutive overnight stays. Technicians may need to work flexible shifts and adapt to changing schedules.
Requirements
- High school diploma or GED.
- At least 2 years of steady work experience.
- Valid driver’s license and ability to be insured.
- Ability to obtain certifications required for aerial lifts.
- Ability to repeatedly push, pull, and lift up to 50 pounds independently.
- Knowledge of hand tools and power tools.
- Willingness to travel approximately 95%, including consecutive overnight stays.
- Ability to read, speak, and write English proficiently.
- Ability to work flexible shifts and adapt to changing work schedules.
- Ability to work at heights, on ladders, and in confined spaces.
- Ability to use basic tools and apply basic construction skills.
- Ability to terminate, install, and trace Cat5, Cat6, coaxial, and other types of cabling.
- Customer-service focus and professional interpersonal skills.
- Self-motivation and ability to work in a fast-moving environment and complete assigned tasks within the given time.
- Legally authorized to work in the United States without current or future employer sponsorship.
Nice To Haves
- At least 2 years of customer service experience.
- 2 years of experience in installation, field services, or a similar background.
- At least 1 year of low-voltage experience.
Responsibilities
- Install and service equipment at customer locations across the United States.
- Ensure job sites meet Velocity and customer standards.
- Troubleshoot and diagnose managed devices.
- Repair, maintain, and install telecommunications infrastructure.
- Manage helper technicians and ensure they follow established processes.
- Communicate professionally with internal and external customers, including providing work-order status and other important information.
- Complete and maintain administrative tasks and paperwork, including timesheets and expense reports.
- Complete additional tasks as required.
Benefits
- Medical, dental, and vision benefits.
- Paid time off and paid holidays.
- Paid parental leave.
- 401(k) with employer match.
- Company-provided life insurance and short- and long-term disability coverage.
- Supplemental benefits available.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
