Street Outreach Network Program Manager (Program Manager I, Grade 23)

Montgomery County • 1401 Rockville Pike Rockville MD 20852 USA, MD

2d • Onsite

About The Position

The Children, Youth, and Families Division, Positive Youth Development Program, is currently recruiting for an enthusiastic Program Manager to direct field support to outreach workers within the Street Outreach Network (SON).

Requirements

• Considerable (3) years’ experience working in youth development and with gang-involved youth.
• Graduation from an accredited college or university with a bachelor’s degree.
• Possession and maintenance at all times of a valid Class “C” (or equivalent) driver’s license from the applicant’s state of residence.
• This position REQUIRES possession and maintenance of a valid driver’s license from the applicant’s state of residence, and the ability to travel to schools, homes, community locations, and provider sites to oversee field operations, support outreach staff, and participate in youth-focused interventions.
• Outreach activities and engagement with youth or community partners may require evening or weekend availability to provide real-time support to outreach staff and respond to emerging program needs.
• This position requires completion of a pre-employment Medical History Form to assess your ability to safely perform the essential duties of the role.

Nice To Haves

• Experience providing real-time operational guidance and field support to outreach staff in school or community settings.
• Experience collaborating with law enforcement, schools, recreation departments, prosecutors, or community partners to support youth safety or intervention efforts.
• Experience ensuring the accuracy and quality of program documentation, data collection, and reporting.
• Experience managing procurement tasks such as P-Card transactions, purchase orders, and invoice processing.
• Experience supporting staff development through coaching, team capacity building, or performance evaluation processes.
• Experience developing or delivering presentations or briefings to community groups or stakeholder audiences.
• Experience creating or improving program tools, templates, forms, or workflows to support team operations.
• Experience coordinating with community stakeholders and community partners including law enforcement on youth related safety concerns, incident response, or communication processes.

Responsibilities

• Offering real-time assistance to reduce risk and liability for staff, while enhancing the quality and effectiveness of service delivery. This includes on-the-spot troubleshooting and providing supplemental support in both school and community settings to ensure outreach staff are well-equipped operationally.
• Serving as the primary liaison with partner agencies, including the Montgomery County Police Department (MCPD), Montgomery County Recreation Department (MCRD), Montgomery County Public Schools (MCPS), State’s Attorney Office (SAO), and other community partners to facilitate collaborative problem-solving efforts around gang violence prevention and intervention.
• Collaborating with the Program Manager II to ensure the accuracy and integrity of all Data Collection related to program activity.
• Collaborating with SON staff and the Office Services Coordinators (OSC) to ensure all required paperwork and documentation related to SON operational expenditures are completed accurately and submitted in a timely manner.
• Providing community stakeholders with up-to-date information about the services offered by the SON and serve as a key representative of the program.
• Fostering and maintaining a spirit of teamwork, collaboration, and unity with the SON team.
• Overseeing the performance evaluation process for SON staff and performing additional administrative duties as assigned.
• Managing procurement-related tasks, including processing P-Card transactions, as-needed, creating SON purchase orders, and handling all SON-related invoice processing.

Benefits

• The salary range above represents this position’s earning potential. The anticipated hiring range for this position will be $76,742 to $112,321, based on the candidate’s qualifications and experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level