Street Outreach Case Manager

Phoenix Rescue Mission•Scottsdale, AZ

1d•$19 - $24•Hybrid

About The Position

POSITION SUMMARY We transform lives. Phoenix Rescue Mission is a place of hope, healing, and new beginnings for men, women, and children facing with hunger, homelessness, addiction, and trauma. We follow Christ’s expression of servant-leadership and teamwork in our ministry of rescue and restoration. We are a community who values and celebrates one another and we strive toward excellence together as a certified Best Christian Workplace. At this moment, God is doing important and incredible things at Phoenix Rescue Mission. Do you want to be a part of it? WHO WILL LOVE THIS JOB A chameleon, you can adapt quickly to any situation and will maintain your composure in difficult circumstances. An efficient worker, you have top-notch organizational skills and can keep multiple plates spinning in the air. A highly empathetic person, you find joy in connecting with people and show compassion to them as they seek help. A committed Christian, you are energized by spreading God’s Word and growing His Kingdom. Please Note: This is a hybrid outreach position that includes both stationary and mobile outreach responsibilities. Monday–Thursday: Work will be performed at our stationary outreach location in Scottsdale. Friday: Work will begin in Phoenix as part of our mobile outreach team. Effective October 1, 2026, the Scottsdale stationary outreach location is expected to close, and this position will transition to a fully mobile outreach role. Because this role requires travel between outreach locations, candidates must have reliable transportation and the ability to commute to both Scottsdale and Phoenix as needed.

Requirements

Bachelor’s degree in Social Work, Sociology, Psychology, Counseling, or another social service field or 4 years of experience in case management, social work, or a similar setting, or a combination of education and experience
You have a current valid Arizona driver's license with a clean driving record of 2+ years (as verified by our company MVR check) and be able to qualify for our company Insurance Policy.
You have knowledge of the problems facing the street homeless population and an awareness of the resources that help people exit homelessness.
You have a high level of composure and can remain calm in stressful situations.
You are discreet and understand the importance of keeping client information confidential.
You have excellent communication skills.
You are proficient in Microsoft Office apps.
You have a solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions.

Nice To Haves

Certified in Peer Support, preferred.

Responsibilities

Helping to oversee the daily operations of assigned homeless day relief center, where people experiencing homelessness can get relief and resources.
Connecting with and motivating people living on the streets to strive toward self-sufficiency.
Making sure that all client-level and other program data are properly recorded.
Assisting homeless people in navigating the social service system to identify resources that will help end their homelessness.
Setting goals and developing an individualized case plan with each outreach prospect.
Establishing and maintaining relationships with community stakeholders and attending community outreach events.
Ensuring that client information is entered timely and accurately in the PRM database.
Leading or participating in devotions, prayers, or other organization activities that promote a credible Christian witness and lifestyle.