Case Manager - Outreach

Lighthouse Youth & Family Services•Cincinnati, OH

5d•$20 - $25•Onsite

About The Position

Be the steady voice. Be the advocate. Be the bridge to community success. At Lighthouse Youth & Family Services, we believe every young person deserves a team that sees their strengths, supports their goals, and walks alongside them toward independence. We’re looking for a passionate, trauma-informed Case Manager who can keep the treatment team focused on what matters most: the client and their successful transition into the community. If you thrive in relationship-based work, value collaboration, and want to make a measurable difference in the lives of youth and families—this role is for you.

Requirements

Bachelor’s degree in Human Services or a related field OR HS/Associate’s degree with 3 years of relevant experience
QMHS credential

Nice To Haves

Experience providing mental health case management
CDCA certification
Strong interpersonal and writing skills
Demonstrated computer proficiency

Responsibilities

Serve as a central connector and advocate, ensuring services are thoughtful, coordinated, and responsive to each client’s needs.
Keep the treatment team aligned and focused on client-centered outcomes.
Assess client needs and determine appropriate levels of care and services.
Provide direct support through case management, advocacy, crisis de-escalation, and therapeutic interventions.
Help clients build independence and daily living skills for success at home, school, and in the community.
Connect clients and families to natural supports and formal community resources.
Coordinate crisis management and stabilization when needed.
Address barriers to education and employment through targeted interventions.
Develop, coordinate, and monitor individualized service, discharge, and case closure plans.
Maintain accurate, timely documentation and billable service units in compliance with clinical and regulatory standards.
Act as a liaison between referral sources, community partners, and internal service lines.
Support continuity of care through aftercare services, including monthly follow-up calls for six months post-discharge.