Transitional Case Manager, Outreach
About The Position
This role supports individuals experiencing addictions and mental health needs to strive for improved quality of life. Transitional Case Managers (TCMs) support the transition from hospital-based care (LHSC) to community services. TCMs develop strong working relationships and collaborative partnerships with other providers including but not limited to LHSC, addiction services, and social supports. TCMs focus on assisting individuals to gain skills to achieve their recovery goals, improve overall health and well-being. This will be done through a variety of means which may include referrals to other internal or community programs, connection to addiction and mental health supports, psycho-social education, introduction of coping strategies, crisis planning support, and goal planning.
Requirements
- Police Vulnerable Sector Check completed in the last six months
- Degree or diploma in a health or social service related discipline
- Valid driver’s licence: Minimum G class
- Transportation of clients in personal vehicle required; two million-dollar ($2, 000, 000.00) personal liability insurance required
- Demonstrated ability to attend work regularly
Nice To Haves
- Current registration with a regulatory college
- Experience working with individuals with a serious mental illness
- First Aid / CPR
- Knowledge of community resources
- Crisis intervention and prevention training
- Applied Suicide Interventions Skills and Training
- Bilingual both official languages, preferred
Responsibilities
- Assess clients’ needs for skill development and support
- Assess social and environmental factors impacting the client
- Assess the adequacy of resources/supports currently available to the client
- Determine the impact of psychiatric symptoms on functioning
- Identify risk factors related to client and staff safety as well as relapse
- Assess barriers to successful community living (e.g. treatment options, transportation, finances, etc.)
- Ensure the assessment incorporates cultural and ethnic factors
- Assist the client to identify their personal goals and preferences and utilize standardized tool (GAIN, OCAN, etc)
- Assist the client to navigate systems and connect to appropriate resources
- Assist the client to explore options and consequences of different choices
- Help clients identify practical strategies for achieving their vision
- Ensure issues related to transportation are addressed, incorporated into the rehab plan and are consistent with organizational policies and practices
- Establish an intervention plan which includes expectations and responsibilities of the client, TCM, other supports (e.g. family) and resources, as well as the frequency and nature of interventions
- Provide needed information and education about mental illness, coping skills, services, resources, self-help and consumer initiatives/supports
- Encourage and facilitate personal growth and development towards rehabilitation and recovery
- Meet with the client regularly to work on specific goals until other permanent supports are in place
- Assist the client to obtain needed resources by educating and supporting the client to access resources, linking the client to appropriate services, advocating with or for the client when needed
- Demonstrate knowledge of community resources and its place within the mental health care system
Benefits
- 9% in lieu of benefits
- Optional enrollment in the Healthcare of Ontario Pension Plan (HOOPP)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
