Transitional Case Manager, Justice

CMHA Thames Valley Addiction and Mental Health Services•London, ON

5d•CA$27 - CA$37•Onsite

About The Position

This position is the result of an upcoming vacancy. We believe in a support-first approach for those who come into contact with our justice system as a result of addiction or mental health concerns. As Transitional Case Manager, Justice, you’ll work with clients to address the underlying issues that led to contact with the justice system, to provide counselling that builds on their strengths, and helps them make steps towards recovery with an aim to improve their quality of life, reduce harm, and prevent future interactions with the justice system. You’ll also be responsible for attending court and communicating with justice partners regarding progress and to advocate for the best interests of your clients. Consider revitalizing your career and making a difference in your community by joining our team!

Requirements

Police Vulnerable Sector Check Requirements
Diploma or degree in a health, social service or a related discipline
Valid driver's licence and access to a vehicle with adequate insurance to carry out job duties
Demonstrated ability to attend work regularly

Nice To Haves

Current registration in good standing with a relevant professional regulatory body
Demonstrated knowledge and skill in clinical assessment, functional assessment, service planning, relapse prevention, and client advocacy
Broad knowledge of, and practice in, evidence-based treatment approaches to working with individuals with severe mental illness and addictions
Competence in relevant computer applications, particularly the Microsoft Office suite and Outlook
Two (2) or more years’ experience working directly with individuals with mental illness and addictions
Previous experience performing a case management function
Employment experience working with individuals with addictions or in a supportive capacity within the justice system
Current certifications in Non-Violent Crisis Intervention (NVCI), Standard CPR / First Aid, and/or ASIST
Bilingual in both official languages, preferred; Une préférence sera accordée aux personnes possédant des compétences dans les deux langues officielles du Canada

Responsibilities

Perform intake at probation meetings, parole meetings, or on site at jails in Southwestern Ontario
Attend court sessions, as needed, and provide court support to individuals dealing with current or past charges
Liaise with legal professionals e.g. lawyers, probation officers, social workers
Liaise with court system, detention centres, community-based agencies in order to provide support and/or discharge planning upon individual’s release from custody
Demonstrated ability to work with individuals living with multiple challenges related to involvement with the criminal justice system, mental illness, substance use, complex health challenges, street-level sex work, poverty, homelessness, abuse and trauma
Assist with short term crisis management by providing an urgent/emergent response to individuals in need of case management supports
Engage with clients on a short-term basis to support their immediate needs
In collaboration with the client, conduct a variety of assessments (skills, functional ability, needs, barriers, etc.)
Assess the adequacy of resources/supports currently available to the client
Determine the impact of psychiatric symptoms on functioning
Identify risk factors related to client and staff safety as well as relapse
Assess barriers to successful community living (e.g. treatment options, transportation, finances, etc.)
Obtain information, as needed, from other relevant sources
Ensure the assessment incorporates cultural and ethnic factors
Identify areas requiring additional assessment
Assist the client to identify their personal goals and preferences and utilize standardized tool (GAIN, OCAN, etc.)
Design rehab plans based on client needs, goals and preferences
Assist the client to navigate systems and connect to appropriate resources
Assist the client to explore options and consequences of different choices
Build on the client’s personal strengths, abilities and resources
Help clients work towards their vision of a positive personal future
Help clients identify practical strategies for achieving their vision
Ensure issues related to transportation are addressed, incorporated into the rehab plan and are consistent with organizational policies and practices
Work in partnership with the client in all aspects of planning
Identify intervention strategies to meet goals
Establish an intervention plan which includes expectations and responsibilities of the client, Case Manager, other supports (e.g. family) and resources, as well as the frequency and nature of interventions
Obtain necessary consents
Document and communicate the plan to all relevant stakeholders
Provide individual skill teaching and/or support the client to obtain the necessary skills training from other sources
Provide needed information and education about mental illness, coping skills, services, resources, self-help and consumer initiatives/supports
Utilize basic communication and intervention skills, supported by empirical validity, practice guidelines and relevant standards of care for different interventions
Encourage and facilitate personal growth and development towards rehabilitation and recovery
Motivate the client to learn new skills and behaviours
Build on client’s personal strengths and adjust interventions based on individual response
Support the client to access needed resources
Assist the client to identify and connect with personal/natural supports
Meet with the client regularly to work on specific goals until other permanent supports are in place
Have knowledge about community resources relevant to clients, including other mental health services, entitlement and benefit programs, (e.g. ODSP, Ontario Works, London Housing, etc.)
Identify, develop and maintain good links with a wide range of community resources
Assist the client to obtain needed resources by educating and supporting the client to access resources, linking the client to appropriate services, advocating with or for the client when needed
Demonstrate knowledge of community resources and its place within the mental health care system
Assist in building positive working relationships across the service system
Participate in public education and advocacy