Strategy & Operations Manager (IC)

CVS Health

9d•$54,300 - $159,120•Remote

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Diversified Commercial Solutions (DCS) is an Aetna organization comprised of 10 distinct specialty businesses with a wide range of product offerings for plan sponsors, spread across 6 teams: Third Party Administrator (TPA) Retail and Wholesale, Aetna International, Student Health, Federal Plans, Dental & Vision, and Supplemental Health. The objective of this role is to support the critical cross-business strategy and operations function within DCS, enable strong execution to meet business goals and financial targets, and foster a culture of growth and innovation. This individual contributor role reports directly to the DCS Chief of Staff and partners closely with the DCS leadership team (AVP, VP, and SVP level stakeholders) to run the operating rhythm and drive strategic initiatives from concept to execution.

Requirements

3+ years of experience in strategy, operations, or a related field, with healthcare insurance industry experience preferred
Strong business acumen and problem-solving skills
Experience preparing content for senior leaders and executive audiences
Resourceful operator who demonstrates ownership and strong accountability
Strong verbal and written communication skills
High proficiency in PowerPoint and Excel

Nice To Haves

Successful track record of collaborating with stakeholders in cross-functional or matrixed organizational structures
AI proficiency and hands-on experience using AI tools to supplement work capacity

Responsibilities

Enable transparency of the financial health and progress of business priorities through our DCS management process, which includes recurring deliverables, reporting cadences, and select ad hoc projects
Own cross-functional strategic initiatives, such as our cross-sell strategy, with end-to-end responsibility
Identify opportunities to improve the engagement model with partner organizations in a highly complex and matrixed environment
Create compelling content for internal forums (e.g., townhalls, virtual leadership conferences, senior executive leadership) and high-visibility external events (e.g., sales summits, broker engagement events)