Strategy & Operations Manager (Technology & Growth)

Ralliant•Raleigh, NC

About The Position

The Strategy & Operations Manager is a high-impact role designed for emerging leaders who want to operate at the intersection of strategy, finance, execution, and transformation. Sitting at the center of the Technology & Growth organization, this role works directly with the Technology & Growth leadership team, partnering closely with the Chief of Staff and functional leaders to ensure strategic priorities are executed as planned, run the operating cadence, and improve how the organization delivers results using a disciplined operating business system mindset grounded in continuous improvement and data-driven decision-making. This role is ideal for a finance-savvy operator with strong analytical skills, project leadership capabilities, and comfort working in ambiguity, someone who combines structured thinking, a bias for action, and a modern view of how AI and digital tools can improve productivity and decision quality.

Requirements

5–8+ years of experience in strategy, operations, finance, consulting, business operations, or program leadership
Strong financial and analytical skills; comfortable with business cases, ROI logic, and performance metrics
Solid project management capabilities across multiple workstreams and stakeholders
Ability to synthesize ambiguity into structured insights and executive-ready recommendations
Strong written and verbal communication skills
Finance athlete mindset: curious about how value is created, measured, and scaled
Operator orientation: knows how to move work forward across teams without formal authority
Continuous improvement mentality: comfortable improving systems, processes, and ways of working over time
AI-savvy: uses modern tools thoughtfully to work smarter and faster (no need to be technical)
Bias for action with a strong sense of ownership and follow-through

Nice To Haves

Exposure to RBS toolset
Experience supporting executive reviews or senior leadership forums
MBA or MBA-track background preferred but not required

Responsibilities

Embed a consistent operating business system across the function, connecting strategy, execution, and results
Ensure priorities are clearly articulated, aligned across teams, and reinforced through operating cadence and metrics
Run the Technology & Growth operating rhythm, ensuring discipline, clarity, and follow-through.
Prepare leaders with the right insights, questions, and materials to drive informed decisions, not just updates
Track actions and commitments across forums and drive accountability through closure
Apply structured problem-solving and continuous improvement principles to remove friction in how the organization operates
Identify root causes, design countermeasures, and support adoption of improved ways of working
Support change management efforts to ensure new processes, tools, and behaviors are understood, adopted, and sustained
Leverage AI and digital tools to improve analysis, synthesis, and executive content creation
Leverage AI and digital tools to improve initiative tracking, insight generation, and decision support
Leverage AI and digital tools to improve personal and team productivity
Collaborate with Technology and Growth leaders to identify where AI can responsibly accelerate execution and learning, not just experimentation
Partner closely with Finance to support business cases, investment requests, and funding decisions
Partner closely with Finance to track benefits realization and performance against plan
Partner closely with Finance to enable data-based prioritization and tradeoffs
Help to connect effort to impact and outcomes to value creation