Technology Strategy & Operations Lead

Aspen Standard WealthChicago, IL
Onsite

About The Position

Aspen Standard Wealth is scaling rapidly through acquisition, and we’re hiring a Technology Strategy & Operations Lead to lead the operational backbone of our technology organization. This role goes well beyond traditional project management — you'll run the tech team's operating rhythm, manage IT finance and vendor relationships, drive cybersecurity and compliance readiness, and ensure every partner firm has a best-in-class technology experience. If you thrive at the intersection of strategy, operations, and execution, this is your seat. We're building the technology platform that powers a growing portfolio of RIA firms. Each acquisition brings new systems, teams, and expectations. This role ensures the tech organization runs with discipline and clarity — so we can scale without losing speed, quality, or trust. This role is based in Chicago, with up to 20% travel.

Requirements

  • 10–15 years in technology operations, IT strategy, or program management roles.
  • Experience managing IT budgets, cost allocations, or vendor financials.
  • Track record of managing MSP or vendor relationships.
  • Familiarity with cybersecurity programs, compliance tech, or IT governance.
  • Strong project management skills — comfortable owning Rocks, milestones, and cross-functional delivery.
  • Experience in RIAs, roll ups or aggregators, wealth management, or multi-site environments.
  • Managing Complexity: Navigates competing priorities and interdependencies without oversimplifying.
  • Collaboration: Works productively across functions, levels, and perspectives to achieve outcomes that cannot be accomplished alone.

Responsibilities

  • Help shape the technology departmental strategy and identify and drive priority strategic initiatives.
  • Run the technology team's operating cadence — meetings, reporting, planning cycles, and quarterly Rocks.
  • Lead project management and oversight of quarterly Rocks and IT strategic initiatives.
  • Own Technology's Key Reporting & Stakeholder Management Activities.
  • Manage IT finance including budgeting, forecasting, and partner firm IT cost allocations.
  • Oversee the MSP relationship — performance, escalations, and continuous improvement.
  • Support management and operations of the cybersecurity program.
  • Lead new partner firm onboarding to MSP, compliance technology, and core IT services.
  • Own the RIA technology experience and Net Promoter Score — track, measure, and improve how partner firms experience our tech.
  • Coordinate across product, engineering, and vendor partners to keep initiatives aligned and moving.
  • Own work management and project delivery tooling — evaluate, implement, and optimize the tools the team runs on.
  • Manage inventory of PC hardware and peripherals.

Benefits

  • Medical, Dental, and Vision Insurance
  • Health Savings Account (HSA) with employer contributions
  • Commuter Benefits
  • 401(k) Plan with a 4% employer match
  • Unlimited Paid Time Off (PTO)
  • Life Insurance Coverage
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