Director, Strategy & Operations- Growth
About The Position
Iterative Health is a healthcare technology and services company focused on accelerating clinical research to improve patient outcomes. The Iterative Health Site Network is a leading network of over 100 clinical research sites in the US and Europe, dedicated to speeding up the market entry of novel therapies. By integrating deep clinical trial expertise with advanced AI, Iterative Health supports research teams and study sponsors in expanding and accelerating patient access to new treatments. This role, reporting to the VP, Growth, is a senior and highly autonomous position responsible for leading Iterative Health's biological specimen collections business. The Director will be instrumental in setting strategy and executing operations, owning the go-to-market strategy, building the business from the ground up, and ensuring its performance. This includes leading and developing the team responsible for daily collections operations. The ideal candidate will possess a strong strategic and analytical background, likely from management consulting or a fast-paced startup, combined with the operational skills and ownership mentality needed to establish a new business.
Requirements
- BS/BA or higher degree; advanced degree (MBA, MPH, or equivalent) strongly preferred
- 7+ years of experience in a strategic and operational role, with meaningful exposure to building or scaling a business — prior experience in management consulting, a high-growth startup, or a general management capacity is strongly preferred
- Experience leading cross-functional build-outs — standing up new capabilities, managing vendors, and driving commercial pipelines
- Proven people leadership experience with the ability to recruit, develop, and hold accountable a high-performing team
- Exceptional organizational and project management skills with the ability to manage multiple high-stakes workstreams simultaneously
- Strong executive presence and communication skills — able to represent the business credibly with sponsors, vendors, and senior internal stakeholders
- Comfortable operating with significant autonomy and building structure in ambiguous, fast-moving environments
Nice To Haves
- Experience in life sciences, clinical research, or healthcare services — particularly in biological specimen collections studies
Responsibilities
- Own the go-to-market strategy for Iterative Health's biological specimen collections business — defining the service offering, target customer segments, competitive positioning, and path to scale
- Define what we sell and how we sell it: Work with Business Development to scope the collections service model, establish pricing frameworks, and develop the materials and narrative needed to bring the offering to market
- Identify and size the resourcing, infrastructure, and capability requirements needed to support the strategy and inform investment decisions
- Lead the end-to-end build-out of the biological specimen collections business — standing up operational capabilities, and establishing the processes and infrastructure needed to execute at scale
- Own vendor contracting and relationships, including selection, negotiation, onboarding, and ongoing performance management for all collections-related vendors
- Partner with the Business Development team to develop and progress a pipeline of collections studies, supporting sponsor engagement and proposal development
- Work cross-functionally with site operations leaders to identify and onboard the right site network to support collections studies
- Own execution quality and sponsor satisfaction on active collections studies, serving as the senior point of escalation and ensuring trials are delivered to the highest standard
- Define and track KPIs across the business; use performance data to identify gaps, course-correct quickly, and communicate progress to senior leadership
- Lead, develop, and hold accountable a team that includes pre-screeners, central Clinical Research Coordinators, and a Clinical Operations Manager — setting clear performance targets and maintaining a high-performance culture
- Train team members on workflows, protocols, and quality standards, and ensure the team has the tools, processes, and support needed to execute at pace
- Set the operational tempo for the team — running structured operations, maintaining visibility into study and team performance, and driving accountability at every level
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What This Job Offers
Job Type
Full-time
Career Level
Director
