Strategy & Operations Lead, B2B Marketing

OpenAI•San Francisco, CA

4d•Hybrid

About The Position

The B2B Marketing team is responsible for helping businesses understand, adopt, and get value from OpenAI's products. B2B marketing is a major and growing priority for OpenAI as we scale our work with companies, developers, and institutions around the world. The team operates across field marketing, campaigns, customer storytelling, thought leadership, events, lifecycle programs, and executive communications. We partner closely with Sales, Product, Communications, Finance, Recruiting, and company leadership to build programs that drive durable growth across enterprise and business audiences. As a Strategy & Operations Lead on the B2B Marketing team, you will help shape the operating system for one of OpenAI's fastest-moving and highest-priority marketing functions. You will serve as a trusted partner to B2B Marketing leadership, helping steer strategy, define operating priorities, manage budgets and headcount planning, and build the structures, processes, and communication mechanisms the team needs to scale. This is a lead role for someone who can own ambiguous, high-impact scopes end to end: setting direction, building the plan, aligning stakeholders, driving execution, and shaping how operations works across the B2B Marketing team. You will work closely with Strategic Finance, Recruiting, Marketing leaders, and cross-functional partners to bring clarity to complex problems and keep leadership informed on progress, risks, and tradeoffs. We're looking for someone who is analytical, operationally rigorous, deeply familiar with how marketing teams operate, and comfortable influencing senior stakeholders without formal authority.

Requirements

14+ years of experience in strategy, business operations, strategic finance, consulting, marketing operations, or a marketing role in a fast-moving technology environment.
Experience working on or closely with a marketing team, with an understanding of B2B marketing and GTM motions including campaigns, events, customer storytelling, launch planning, lifecycle and growth programs, sales partnership, and pipeline-oriented measurement.
Strong analytical skills and comfort working with budgets, forecasts, headcount plans, operating metrics, and executive-facing reporting.
Clear, crisp communication, especially when synthesizing complex or messy inputs for senior audiences.
Ability to independently identify the highest-leverage operational problems, define the scope, align stakeholders, and drive a path from ambiguous need to durable system.
Strong cross-functional instincts, with the ability to build trust quickly, make tradeoffs, and influence teams without relying on formal authority.
Very strong attention to detail

Responsibilities

Own integrated resource planning across budget, headcount, and hiring priorities, developing clear investment and tradeoff recommendations for B2B Marketing leadership.
Design and improve the operating system for B2B Marketing, including priority-setting, weekly business reviews, update intake, decision forums, project tracking, and executive communications.
Define the metrics, reporting cadences, and leadership narratives that show how B2B Marketing is progressing against business goals.
Serve as strategic surge capacity for new or high-priority B2B Marketing initiatives, stepping in to define the plan, stand up the operating model, and program-manage execution from 0 to 1.
Identify operational gaps across planning, resourcing, reporting, and execution, then design practical systems that improve clarity, accountability, and decision-making as the team scales.