Strategy & Operations Associate

Mercor•San Francisco, CA

6d•$100,000 - $140,000•Onsite

About The Position

We're looking for a Strategy & Operations Associate to help move high-priority initiatives forward across the business. You'll partner cross-functionally with leadership, operations, and product teams to turn ambiguous problems into structured plans, and structured plans into results. This role suits someone who enjoys fast-moving environments, moves fluidly between strategic thinking and hands-on execution, and wants broad exposure to how the business runs. You'll start close to our central expert programs and grow into a widening set of initiatives as the Strategic Operations team develops. We're an early-stage startup that operates with energy and commitment. That means occasionally being responsive on weekends and consistently caring about the quality of our work. The upside – performance incentives, career growth, and meaningful equity – reflects that.

Requirements

1-3 years of experience in strategy, business operations, or a hypergrowth startup
Strong analytical toolkit – comfortable modeling, working with data, and turning analysis into decisions
Excellent communication and stakeholder collaboration
Enjoys ambiguity, brings structure to complex problems, and sees them through to outcomes with a strong sense of ownership

Responsibilities

Guide high-impact strategic initiatives and special projects end to end, from problem framing and analysis through execution and measurable impact
Build the models and analyses behind key decisions and translate them into clear recommendations
Bring structure to ambiguous, open-ended problems, shaping them into prioritized workstreams with clear goals, owners, and success metrics
Partner with leadership to shape strategy and create executive-ready materials that support decisions
Support execution of cross-functional programs, collaborating across teams to remove blockers and deliver outcomes
Design and implement operating models, processes, and systems that help the business scale efficiently
Define the KPIs and build the dashboards and reporting that track performance and surface risks early
Guide a roadmap of operational improvements, keeping multiple workstreams on track and stakeholders aligned