Sr. Associate, Operations & Strategy

Strive Health•Columbus, OH

5d•Hybrid

About The Position

How You’ll Make An Impact At Strive Health, patients come first. We’re on a mission to transform chronic conditions by identifying risk earlier, coordinating thoughtful care, and supporting people through every stage of their health journey. Our work reduces emergency visits, improves outcomes, and helps patients live fuller lives. You’ll work alongside passionate Strivers who care deeply about making an impact, show up for one another as One Team, and find ways to elevate the everyday. If you’re looking for meaningful work where your contributions truly matter, you’ll feel right at home at Strive! Strive is seeking a highly motivated, strategic, and detailed-oriented individual for the Sr. Associate, Operations & Strategy. This role is responsible for supporting the market operations teams through continual process improvement and program management with a focus on scalability and execution. This position reports to the Sr. Director, Market Operations and will partner closely with the Sr. Manager, Market Operations.

Requirements

Bachelor's degree in business, marketing, or related field.
2+ years of experience in consulting, business operations, operations, and/or with a high-growth healthcare organization.
Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60 ms.
Ability to travel and be onsite to meet business needs.

Nice To Haves

Experience in provider communications.
Project management experience.
Experience in managing multiple diverse priorities and requirements.
Depth of knowledge of the healthcare sector (renal care experience preferred).
Proficient in PowerPoint, Excel, Word, and Microsoft Applications.
Proven ability to work with a team and coordinate across many moving functions and workstreams.
Entrepreneurial spirit and comfort in ambiguity; desire to be a self-starter.
Strong interpersonal, cross-functional communication and organizational skills.
Excellent relationship building skills with the ability to influence change.
Excited to work in a fast-paced environment with constant change.
Ability to think across multiple dimensions of a business (Clinical, Technology, Business, Operations).
Ability to analyze complex situations and provide strategic solutions.

Responsibilities

Supports Market Leaders by successfully navigating a matrixed environment to address operational issues and answer related questions.
Collaborates with multiple internal teams to ensure a cohesive, streamlined approach to market provider and patient engagement activities, including but not limited to: Initiates and leads coordination efforts around various patient engagement activities
Project manage provider engagement activities, working closely with various internal & external teams to develop strategy and tactically execute.
Conducts strategic analysis to identify potential risks and opportunities related to engagement activities and provides recommendations for improvement.
Effectively pulls in and coordinates multiple internal resources to support engagement initiatives, optimizing efficiency and productivity.
Develops and creates comprehensive slide decks for presentations, conveying complex information clearly and compellingly.
Implements quality improvement initiatives, monitors performance indicators, and ensures adherence to standards and protocols to enhance market outcomes.
Works cross-functionally to help design and implements new standard operational processes and process improvements into the Market, adapting to market-specific factors.
Acts as a resource person to administrative team, department managers, and clinical staff on any issues that may come about including but not limited to: IT issues, patient concerns, general administrative questions.
Creates structure around complex ambiguous problems and translates market needs to leadership.