Strategy & Operations Associate, Fulfillment

GoBolt•Toronto, ON

1d•CA$75,000 - CA$85,000•Hybrid

About The Position

The Strategy and Operations Associate, Fulfillment supports the Strategy & Operations team across cost, pricing, quality, network, and implementation initiatives — providing the analytical horsepower and coordination support that lets the Program Managers move faster. This role involves data pulls, building initial models, preparing leadership review materials, and maintaining trackers. A significant part of the role is identifying and building automation to reduce manual work across the warehouse network, turning repeatable spreadsheet processes into reliable tools. While not requiring prior engineering experience, comfort with scripting and BI tools, and a genuine interest in building, is expected. This is a learning and growth role for someone early in their career seeking broad exposure to a 3PL's strategy and operations, with opportunities to develop technical/automation skills.

Requirements

1-3 years of experience in operations, logistics, supply chain, business analysis, or a related field (internships and co-ops count)
Strong Excel/Google Sheets skills
Excellent organizational skills and attention to detail
Strong written and verbal communication skills
Proactive and coachable — comfortable asking questions, flagging issues early, and figuring out a new tool without being walked through every step

Nice To Haves

Bachelor's degree in Business, Supply Chain, Industrial Engineering, Economics, or related field preferred
Comfort with BI tools (Power BI, Tableau) a plus
Exposure to or willingness to learn scripting/automation tools (Python, VBA, Google Apps Script, SQL) — no prior expertise required, but genuine interest is

Responsibilities

Pull, clean, and organize data to support cost, pricing, labor, quality, or SLA analysis led by Program Managers
Build and maintain recurring reports and trackers (KPIs, project status, cost/margin dashboards), flagging anomalies to the relevant PM rather than resolving them independently
Support the first-draft build of costing models, business cases, or proposals under a Program Manager's direction
Identify manual, repetitive processes across sites or within the team, and build automation or tools to reduce them (e.g., recurring reports, data entry, routine calculations)
Support the build and maintenance of dashboards that reduce the need for manual data pulls
Partner with Program Managers and IT as needed, learning new tools/scripting approaches as opportunities arise
Support project execution across implementation, network, and strategic initiatives — tracking milestones, coordinating meetings, and maintaining documentation
Assist with merchant onboarding and site launch activities (data setup, timeline coordination, checklist tracking) under the direction of the Implementation PM
Prepare materials (decks, briefs, summaries) for leadership reviews and external presentations
Conduct research and benchmarking to support strategic initiatives (market comps, competitor pricing, industry practices)
Take on ad hoc analysis, reporting, or automation requests across the team as priorities shift week to week
Support RFQ/RFP responses by assembling data, formatting proposals, and coordinating inputs from other functions