Corporate Job Template (Copy)

Imagen Technologies•New York, NY

9h•$120,000 - $150,000•Remote

About The Position

Imagen Technologies is seeking an ambitious Strategy & Business Operations Associate to act as an internal consultant and 0-to-1 builder within its rapidly growing operations. Reporting directly to leadership in Finance & Business Operations, this role addresses complex, unstructured challenges and turns operational friction into scalable, technology-enabled solutions that support company growth. The role is highly visible and cross-functional, with responsibility for owning mission-critical initiatives from end to end. The Associate works with leaders in Physician Recruiting & Onboarding, Clinical & Provider Services, Product & Engineering, and Commercial. Projects may include designing workflow automation, evaluating vendors and software tools, and establishing radiologist product operations. Imagen Technologies is a remote-first company, and this position is conducted remotely. The base salary is $120,000–$150,000, plus equity and benefits. Individual total compensation varies based on qualifications, skill level, competencies, and work location.

Requirements

2–4 years of experience in high-caliber business environments, including top-tier management consulting, investment banking, or Strategy & Operations / BizOps at a high-growth tech startup.
Demonstrated interest or hands-on experience in process or operational redesign, especially using AI tools.
Strong organization and ability to manage multiple workstreams across functions.
Proactive, self-motivated problem-solving and comfort with substantial responsibility and ambiguity.
Strong quantitative and verbal skills, high attention to detail, and low tolerance for failure.
Excellent communication skills, including the ability to explain processes, logic, and decisions.
A no-job-is-too-big-or-too-small mentality to support the various needs of the business.

Nice To Haves

Healthcare experience.

Responsibilities

Map end-to-end operational workflows to identify bottlenecks, capacity constraints, and error-prone manual steps.
Design, test, and deploy standard operating procedures and AI-assisted automated workflows to reduce repetitive manual work and streamline operations.
Own core operational processes, establish operational metrics, track efficiency gains, and drive improvements in capacity and lead times.
Evaluate internal software tools, vendor contracts, and tool-utilization challenges using qualitative and quantitative feedback from relevant teams.
Lead vendor RFP processes, build-versus-buy evaluations, pricing analyses, SLA negotiations, and contract-term discussions for critical software and service providers.
Connect Operations with Product and Engineering to operationalize new features, gather operational requirements, and relay field insights into the product roadmap.
Conduct quantitative analyses and draft executive memos to support senior-leadership alignment on operational decisions.
Take on emerging, unstructured projects and 0-to-1 strategic initiatives across the organization.